Great Representative Great Representative, the only thing I would suggest is that the Representative lets the customer know if they switch will take 15 days to be active and then can cancel with your current company. Thanks for the great service, Look forward to the change. D.Page

Excellent customer service Excellent customer service! Very helpful, informative and kind. Great to speak with a local live rep in Dublin, OH!

Switching back to IGS I had received a call from IGS relating to my recent switch to another electric supplier. I was not aware that I was still under contract with IGS for another year. The rep was able to switch everything back to IGS so that I would be charged an early termination fee. He took care of everything.

I know that I have other choices I know that I have other choices; but for the past few years l have chosen IGS. Why! Because your company utilizes good quality and professional people constantly. Brook so happen to be one of those people. He was very complete, thorough and truly customer friendly. He ensured that I understood every word he was saying, in a none threatening way. Brook is good at what he does, and is the best of the best. Working for a “World Class Organization” where people make all the difference in the world.keep up the good work Brook.

THEY HAVE GRIT They are one of the few companies that will actually let you know if there is any extra fees or accidental disconnections. They are amazing with promptness in contacting you in a great many mediums. They don't give up. I'm sure I had probably denied their call a few times because I didn't recognize the number. That usually is enough for other companies to give up. Not IGS!