I have been waiting since 4/22/24 for… I have been waiting since 4/22/24 for the decision/cancellation of the IGS service change to go to my suppliers for gas & electric and for someone to return my call asking about these things. What is the holdup?

They have warranty programs for home… They have warranty programs for home and appliances. They always solve my problems easily on the occasion of having any.

Great Customer Servicr Dealing with Duke energy is always a pain. Issac was friendly and explained the company in depth so I could better understand.

customer service rep was Superb I had to call the customer service number because I had received an email that stated there was an order error. I was happy Charmaine was assigned to help me resolve this issue. Her customer service was impeccable. She was patient, friendly and was able to problem solve beyond my expectations.

Great Representative Great Representative, the only thing I would suggest is that the Representative lets the customer know if they switch will take 15 days to be active and then can cancel with your current company. Thanks for the great service, Look forward to the change. D.Page