Very personable The person they sent out was very informative and took her time out to sit and wait on hold with me on the phone to call the gas and electric company so we can get setup.

Homework I did ask agent “Joe” how rates compared. Then subject changed. I should have asked again. After signing up I did rate comparisons. Found many competitors with better rates. Next time I’ll know better.

Switching back to IGS I had received a call from IGS relating to my recent switch to another electric supplier. I was not aware that I was still under contract with IGS for another year. The rep was able to switch everything back to IGS so that I would be charged an early termination fee. He took care of everything.

What makes my experience so great with… What makes my experience so great with IGS Energy is that one year I signed up with someone else whom I thought was a good deal, but once I talked to the rep at IGS, I found out I was pretty much snookered into changing. That honestly on his part and his explanation has made me choose IGS every year.

I know that I have other choices I know that I have other choices; but for the past few years l have chosen IGS. Why! Because your company utilizes good quality and professional people constantly. Brook so happen to be one of those people. He was very complete, thorough and truly customer friendly. He ensured that I understood every word he was saying, in a none threatening way. Brook is good at what he does, and is the best of the best. Working for a “World Class Organization” where people make all the difference in the world.keep up the good work Brook.