THEY HAVE GRIT They are one of the few companies that will actually let you know if there is any extra fees or accidental disconnections. They are amazing with promptness in contacting you in a great many mediums. They don't give up. I'm sure I had probably denied their call a few times because I didn't recognize the number. That usually is enough for other companies to give up. Not IGS!

customer service rep was Superb I had to call the customer service number because I had received an email that stated there was an order error. I was happy Charmaine was assigned to help me resolve this issue. Her customer service was impeccable. She was patient, friendly and was able to problem solve beyond my expectations.

I have been waiting since 4/22/24 for… I have been waiting since 4/22/24 for the decision/cancellation of the IGS service change to go to my suppliers for gas & electric and for someone to return my call asking about these things. What is the holdup?

You charge three times the rate of… You charge three times the rate of everyone else. Then you charge a bullcrap fee to get get out of the contract. Your salesperson lies about what a good deal your getting, your just scamming the public . Deceptive !

Excellent customer service Excellent customer service! Very helpful, informative and kind. Great to speak with a local live rep in Dublin, OH!