Very personable The person they sent out was very informative and took her time out to sit and wait on hold with me on the phone to call the gas and electric company so we can get setup.

What makes my experience so great with… What makes my experience so great with IGS Energy is that one year I signed up with someone else whom I thought was a good deal, but once I talked to the rep at IGS, I found out I was pretty much snookered into changing. That honestly on his part and his explanation has made me choose IGS every year.

customer service rep was Superb I had to call the customer service number because I had received an email that stated there was an order error. I was happy Charmaine was assigned to help me resolve this issue. Her customer service was impeccable. She was patient, friendly and was able to problem solve beyond my expectations.

The young man who came to discuss my… The young man who came to discuss my IGS options was polite, pleasant, had a copy of my billing - discussed current rates, etc.

You charge three times the rate of… You charge three times the rate of everyone else. Then you charge a bullcrap fee to get get out of the contract. Your salesperson lies about what a good deal your getting, your just scamming the public . Deceptive !