You folks have great prices and the… You folks have great prices and the sales people seem knowledgeable as well as friendly. However, your phone system seems clunky for a company selling high tech stuff. It's hard to understand the options sometimes and the wait times are long ( maybe growing pain problems). Other than that,great company to deal with. Looking forward to buying more neat stuff as finances permit. 😁

Faraday bags for my solar panels and geneerators. I needed Faraday bags for my solar generators and panels. Alex and Jayson were very helpful from shopping to shipping, even though my project was not a big one. Thanks, again.

Excellent experience with Shop Solar. My experience with Shop Solar has been excellent. Before the sales, they answered all my questions to assure that I got want I needed. After the sales they continued to support me with answers and help. I had a warranty issue with a unit, and it was handled as good as possible. I would recommend them to anyone looking to go solar.

Good customer service I had to contact customer service after I needed some help on expanding the system I bought previously. They were very helpful and went to a great length to accomodate me. I would have given 5 stars, except for the chatfunction on the site. If you need help, use the phonenumber! The chatfunction only collects contact info and then ends the chat, so don't bother with that.

Large LifePo4 Battery This review is regarding a purchase of a Kong Elite Max Battery 19 kWh. Shop Solar sent me a Kong battery instead and tried to hide it by turning off the digital Ah display and changed the label. If you bought one and on the status page of the digital display the Ah display and cycle counter are turned off this likely happened to you as well. The Kong provides only about 60% of the power of the Kong Elite Max, big price difference too. This was obviously intentional; the representative I contacted was evasive and repeatedly lied, was clearly aware of this practice. I did a review on Shop Solar but they removed it.