Start to finish was fast but extremely… Start to finish was fast but extremely efficient. If I had any questions they were answered the moment I call or emailed the question. Very caring and show great concern for my needs.

Solar Kits R Us… I would like to take the time to express the outstanding service that I was provided with by Yvhan Reyes. He provide me with all the answers to my questions asked. After our conversation I definitely feel comfortable to proceed with my Totally Off the Grid Solar Kit which I will buy in the coming week. I asked if I could ask for him when I call back to purchase my Solar kit, and he stated there was no need to ask for him,... that any of the specialist in that department could put my solar kit on order. As I can see he's a great team player and a great asset to the company. I would highly recommend others in need for Solar System to Shop Solar Kits. Thank you again! Robert W....

Large LifePo4 Battery This review is regarding a purchase of a Kong Elite Max Battery 19 kWh. Shop Solar sent me a Kong battery instead and tried to hide it by turning off the digital Ah display and changed the label. If you bought one and on the status page of the digital display the Ah display and cycle counter are turned off this likely happened to you as well. The Kong provides only about 60% of the power of the Kong Elite Max, big price difference too. This was obviously intentional; the representative I contacted was evasive and repeatedly lied, was clearly aware of this practice. I did a review on Shop Solar but they removed it.

You folks have great prices and the… You folks have great prices and the sales people seem knowledgeable as well as friendly. However, your phone system seems clunky for a company selling high tech stuff. It's hard to understand the options sometimes and the wait times are long ( maybe growing pain problems). Other than that,great company to deal with. Looking forward to buying more neat stuff as finances permit. 😁

excellent customer service I ordered a kit with a 12 volt inverter and realized after I ordered that the kit would be significantly improved using a 24 volt inverter. No problem. The company worked out an exchange directly with the importer and exchanged the 12 volt machine with no additional cost to me at all. Above and beyond in my opinion. Great job.