Large LifePo4 Battery This review is regarding a purchase of a Kong Elite Max Battery 19 kWh. Shop Solar sent me a Kong battery instead and tried to hide it by turning off the digital Ah display and changed the label. If you bought one and on the status page of the digital display the Ah display and cycle counter are turned off this likely happened to you as well. The Kong provides only about 60% of the power of the Kong Elite Max, big price difference too. This was obviously intentional; the representative I contacted was evasive and repeatedly lied, was clearly aware of this practice. I did a review on Shop Solar but they removed it.

I was searching around for an inverter… and found your company I was searching around for an inverter for off grid use, and watched a video about the GR4 6000 XP narrated by Will Prouse and stumbled upon your company. What a find ! You folks have been wonderful guiding me through the ins and outs of using the 6000 XP. And your tec guys Rod and Nelson are the absolute best about explaining all the different aspects and even the Li Fe PO4 battery reset every 6 months with an individual charge top off to keep them in top condition in a battery bank set up. Too much more to put here …. But no other company has the 100% Tec support you provide for your customers. I tell all my Ham Radio friends about you folks …. Sincerely, Bruce / W2BTC

Good customer service I had to contact customer service after I needed some help on expanding the system I bought previously. They were very helpful and went to a great length to accomodate me. I would have given 5 stars, except for the chatfunction on the site. If you need help, use the phonenumber! The chatfunction only collects contact info and then ends the chat, so don't bother with that.

You folks have great prices and the… You folks have great prices and the sales people seem knowledgeable as well as friendly. However, your phone system seems clunky for a company selling high tech stuff. It's hard to understand the options sometimes and the wait times are long ( maybe growing pain problems). Other than that,great company to deal with. Looking forward to buying more neat stuff as finances permit. 😁

A great company I was very pleased with the customer service and the feedback on what system I wanted and they were very kind to explain to me which products and systems I needed. They made the purchasing transaction very smooth.