The staff was friendly and helpful… The staff was friendly and helpful since I had no former knowledge of solar. Fortunately, my husband could understand and install it. I have just tried things out at home because of cold and rainy weather. We ran the refrigerator all night and the batteries were up to 100% by 8:00. The heater can be run for short periods, which works fine for me. We’ll see how the summer progresses.

customer service customer service! I called and spoke with the tech department several times. 1. I could talk to a person, 2. they were knowledgeable about the products, 3. they wanted to give me the information I was seeking. I am a fan of Renogy!

I bought a shunt 300 I bought a shunt 300. You people need to do more research on how to make these work correctly. It does not show recharge. You have to manually update it every time that stupid. It sucks. How dare you? We have decided to stop purchasing energy products and find another company. We are not pleased with anything we have purchased from you.

So far the products are fine except… So far the products are fine except nuts, bolts and washers were missing from the boxes of hardware that came with the installation kits. All we asked for was one small bag to finish the job. The contact was cordial enough, but they wanted pictures to prove...I'm not sure what. We had to go buy the extra parts that we needed. We have just started using the generator and solar panels. So for they are working well.

The right product at the right price The right product at the right price, delivered on time. Easy hook up & superb customer support. Product works as advertised !