Samal purchase and generally good. Samal purchase and generally good. Would have received 5 stars but shipping needs some help. The item evidently went out UPS but then ends up being dropped at the local Post Office who then returns package. Need to ship direct to physical address which I requested on prior orders.

Fast shipment, bad customer service The equipment looks great and was shipped well, arrived on time, but we can't seem to get ahold of anyone at customer service for technical questions. My husband has been trying all week, on hold for hours, has a case number and they haven't emailed or called back at all. He just has to keep calling to see if he can get through, and no far no luck. So we can't tell if this stuff works yet since he's still trying to get it hooked up.

customer service customer service! I called and spoke with the tech department several times. 1. I could talk to a person, 2. they were knowledgeable about the products, 3. they wanted to give me the information I was seeking. I am a fan of Renogy!

Fairly easy to install It is up and running. Wish there was a bit more explanation on zero and max capacity or some idea of ranges

Happy Customer. Product direction were ok but not great. Had to watch some videos to learn how the equipment works and sets up. I am a first timer and able to handle and installing equipment. All the equipment works as intended and seems to be good quality. I would buy again and it system seems to working as intended. Blue Tooth app and usage a real plus to system.