Happy Customer. Product direction were ok but not great. Had to watch some videos to learn how the equipment works and sets up. I am a first timer and able to handle and installing equipment. All the equipment works as intended and seems to be good quality. I would buy again and it system seems to working as intended. Blue Tooth app and usage a real plus to system.

Resolved problem with one email. Their items are complex and usually require additional information so I used their email process. They responded within a day or two with an immediate solution. Shipped the no-charge replacement part and the problem was resolved in a reasonable time. Third time I have worked with customer service, every issue resolved, it just won't happen overnight.

After reading nothing but bad reviews After reading nothing but bad reviews, I decided to take a chance and see what I could make of your product. Most of the people's issues were either from those with no technical background or ones with was to much. I found the 3500w hybrid inverter to be relatively easy to set up and with a little research on my batteries, setup was fast and simple.

I bought a shunt 300 I bought a shunt 300. You people need to do more research on how to make these work correctly. It does not show recharge. You have to manually update it every time that stupid. It sucks. How dare you? We have decided to stop purchasing energy products and find another company. We are not pleased with anything we have purchased from you.

Fairly easy to install It is up and running. Wish there was a bit more explanation on zero and max capacity or some idea of ranges