Great value, quality, and support I needed a lot of guidance as I’m new to solar energy. Everyone at Renogy was friendly and helpful while I asked my questions. I’ve now moved from their starter kit to a bigger setup and I’ve been impressed with the ease of installation and level of support.

Happy Customer. Product direction were ok but not great. Had to watch some videos to learn how the equipment works and sets up. I am a first timer and able to handle and installing equipment. All the equipment works as intended and seems to be good quality. I would buy again and it system seems to working as intended. Blue Tooth app and usage a real plus to system.

No repair facility Case2024041700067 Case2024041700067 Be aware before buying Lack of back up repair, and no repair facility The power bank I purchased less than a year ago, cuts off on 9watt load despite being more than 90% charged Seven emails later, they want to take a video that would take an hour as I don’t when it will go off. I told them that I am Elderly and don’t have the capability to take this video, and if I could return to their workshop, but they advised they don’t have this facility

Resolved problem with one email. Their items are complex and usually require additional information so I used their email process. They responded within a day or two with an immediate solution. Shipped the no-charge replacement part and the problem was resolved in a reasonable time. Third time I have worked with customer service, every issue resolved, it just won't happen overnight.

Just returned from an overland trip… Just returned from an overland trip where I used this product to plug in my 12 volt refrigerator. Rough roads and mid 90s day time temps and the inverter had no issues. Great product and I definitely recommend for off-grid use!