After reading nothing but bad reviews After reading nothing but bad reviews, I decided to take a chance and see what I could make of your product. Most of the people's issues were either from those with no technical background or ones with was to much. I found the 3500w hybrid inverter to be relatively easy to set up and with a little research on my batteries, setup was fast and simple.

The staff was friendly and helpful… The staff was friendly and helpful since I had no former knowledge of solar. Fortunately, my husband could understand and install it. I have just tried things out at home because of cold and rainy weather. We ran the refrigerator all night and the batteries were up to 100% by 8:00. The heater can be run for short periods, which works fine for me. We’ll see how the summer progresses.

customer service customer service! I called and spoke with the tech department several times. 1. I could talk to a person, 2. they were knowledgeable about the products, 3. they wanted to give me the information I was seeking. I am a fan of Renogy!

No repair facility Case2024041700067 Case2024041700067 Be aware before buying Lack of back up repair, and no repair facility The power bank I purchased less than a year ago, cuts off on 9watt load despite being more than 90% charged Seven emails later, they want to take a video that would take an hour as I don’t when it will go off. I told them that I am Elderly and don’t have the capability to take this video, and if I could return to their workshop, but they advised they don’t have this facility

Samal purchase and generally good. Samal purchase and generally good. Would have received 5 stars but shipping needs some help. The item evidently went out UPS but then ends up being dropped at the local Post Office who then returns package. Need to ship direct to physical address which I requested on prior orders.