The staff was friendly and helpful… The staff was friendly and helpful since I had no former knowledge of solar. Fortunately, my husband could understand and install it. I have just tried things out at home because of cold and rainy weather. We ran the refrigerator all night and the batteries were up to 100% by 8:00. The heater can be run for short periods, which works fine for me. We’ll see how the summer progresses.

Fast shipment, bad customer service The equipment looks great and was shipped well, arrived on time, but we can't seem to get ahold of anyone at customer service for technical questions. My husband has been trying all week, on hold for hours, has a case number and they haven't emailed or called back at all. He just has to keep calling to see if he can get through, and no far no luck. So we can't tell if this stuff works yet since he's still trying to get it hooked up.

The right product at the right price The right product at the right price, delivered on time. Easy hook up & superb customer support. Product works as advertised !

I bought a shunt 300 I bought a shunt 300. You people need to do more research on how to make these work correctly. It does not show recharge. You have to manually update it every time that stupid. It sucks. How dare you? We have decided to stop purchasing energy products and find another company. We are not pleased with anything we have purchased from you.

So far the products are fine except… So far the products are fine except nuts, bolts and washers were missing from the boxes of hardware that came with the installation kits. All we asked for was one small bag to finish the job. The contact was cordial enough, but they wanted pictures to prove...I'm not sure what. We had to go buy the extra parts that we needed. We have just started using the generator and solar panels. So for they are working well.