Craig Christianson and Team Provide Great Customer Service Craig Christianson has provided excellent customer service via status reports as well as answering our questions. I am impresses with his professionalism, knowledge and interest in meeting our needs. The work completed by other members of the Encore Solar Team has been very responsive in moving our project through the required steps. I am impressed with the efficiency demonstrated. At this point in the install (Panel Placement Review/Approval) I am thoroughly satisfied with our purchase decision. Larry Hopkins 10-27-2018

Confused I found the salesman George kind of confusing. He didn’t really start with information about the solar system. He was more interested in talking about the future possibilities and his work with WAPA and FERC and about establishing a CCA. Really over my head and didn’t get a good feel for the system. In the end I went with another company.

They were very honest about telling me… They were very honest about telling me that the trees around my house did not make it a good candidate for solar power. Appreciate their honesty and would call again for a different house

$2500 Cancellation Fee When I decided to cancel, I was told I had to pay a $2500 cancellation fee. This was Not discussed at the time of signing up so I was blindsided by this. I am going to file a formal complaint with the BBB and the Attorney General. Debt collectors are calling my house constantly. I DO NOT recommend doing business with them and their contractors /vendors.

too long to install They still have not installed everything yet they took my money months ago. Reschedule after deley after reschedule and yet still months later nothing has happened. Took at least 3 months just to get panels on my roof now they sit there doing nothing because electric is not run