Everything has been installed and it's… Everything has been installed and it's up and working. I really haven't seen a big difference in my power bill yet but I will keep track. One thing that is still not complete is the lock box that is supposed to be installed on the outside of the fence for access to the meters. Who is supposed to install it so I can contact them?

Great company explain everything well… Great company explain everything well and answered all questions. Always haf a point of contact through email or text and was helped every time. After install no issues so far.

Prior to the sale Encor provided a… Prior to the sale Encor provided a wealth of good information, and worked hard to earn my business by offering a highly competitive price. However, after the sale I found I was frustrated by the lack of information about the installation, activation of the system, etc. Had it not been for the installation company stepping in to keep me informed I would have been much in the dark. Pre-sale, I give Encor a 5, but factoring in the post sale I would say they should work on their communication.

Encor Solar had a great package deal… Encor Solar had a great package deal that I was sold on. Everything was explained very well. Things moved fairly smooth, it does take a while for everything to be put on from the new meter to the panels and power being run, but that's to be expected. I believe that Encor actually under sold how many panels I needed so after the initial panels were placed up I decided I needed 4 more to be on the safe side. That's when my issue started. It was like pulling teeth to get them to come back out and place 4 more panels. Week after week I would call and be told they would be coming out soon and then I would hear nothing so I would call again and again and again. I finally got in touch with someone up high in the ranks and still took another week to get some answers. To me it seems once I bought the original panels I was hooked and then after it didn't seem like they cared. So for all the initial stuff I give 4 stars, but after I would only give 2 stars

They were very honest about telling me… They were very honest about telling me that the trees around my house did not make it a good candidate for solar power. Appreciate their honesty and would call again for a different house