Everything has been installed and it's… Everything has been installed and it's up and working. I really haven't seen a big difference in my power bill yet but I will keep track. One thing that is still not complete is the lock box that is supposed to be installed on the outside of the fence for access to the meters. Who is supposed to install it so I can contact them?

Down 95% of the time...YAY! We had our system installed in November 2017 and the system has been down nearly the entire time. We have produced power only 17 days since install...an astounding 95% failure rate. The installers have been back to our house at least a half dozen times to "repair" the system including replacing the inverter panels with completely new ones. I am thoroughly disappointed with the entire process and wish I would not have made the SUBSTANTIAL investment.

Prior to the sale Encor provided a… Prior to the sale Encor provided a wealth of good information, and worked hard to earn my business by offering a highly competitive price. However, after the sale I found I was frustrated by the lack of information about the installation, activation of the system, etc. Had it not been for the installation company stepping in to keep me informed I would have been much in the dark. Pre-sale, I give Encor a 5, but factoring in the post sale I would say they should work on their communication.

Craig Christianson and Team Provide Great Customer Service Craig Christianson has provided excellent customer service via status reports as well as answering our questions. I am impresses with his professionalism, knowledge and interest in meeting our needs. The work completed by other members of the Encore Solar Team has been very responsive in moving our project through the required steps. I am impressed with the efficiency demonstrated. At this point in the install (Panel Placement Review/Approval) I am thoroughly satisfied with our purchase decision. Larry Hopkins 10-27-2018

Encor Solar, Austin Texas I was Introduced to the renewable programs when Frankie came to my home to explain them to me. She was very polite and informative so we scheduled a meeting with Technician Erik Koob. He was great in helping us understand how solar worked and walked us through the whole process. We have had our system for about 8 months now and the wife and I are truly happy we made this great decision! Overall Encor Solar is a great company to work with! -Mark Zamora, Austin Texas