Go Green, Love Solar Was considering solar panels for some time but was always turned off by the expense. When Craig C., the Encor Solar sales representative, came to my house and explained the system, the benefits, the warranty and the total cost I was sold. From the information provided I was able to figure out my break even date (cost for solar verses cost for power), my break even date is 9 years then no more electricity bills. Craig set up everything delivery, installation, electrical hook-up, and follow up. All went off as planned and on time. Delivery, installation, electrical and office personnel were friendly, knowledgeable, helpful and Covid 19 aware. My system was installed 6 months ago and I haven't had an electric bill since. In months 1 thru 3 I banked $98 worth of power, I used $58 of that over the next two high use months and am now building excess power again. Office personnel set me up so I can monitor my system as a whole or each panel individually any time I want, this is a big plus. Bottom line when you figure cost over time, the warranty that comes on the system and the benefit to the planet the decision is easy. A recommendation I do have is if possible get your own financing the Credit Union that Oncor Solar has a contract with I do not like. I"ve worked with many Credit Unions over the years but none like this one.

Encor Solar, Austin Texas I was Introduced to the renewable programs when Frankie came to my home to explain them to me. She was very polite and informative so we scheduled a meeting with Technician Erik Koob. He was great in helping us understand how solar worked and walked us through the whole process. We have had our system for about 8 months now and the wife and I are truly happy we made this great decision! Overall Encor Solar is a great company to work with! -Mark Zamora, Austin Texas

These guys are fantastic! Encore has made going solar incredibly easy! From the first person who knocked on our door to the system up and running, it has been nothing but a pleasure. I'm sorry that I can't remember the first persons name, he was great, friendly, funny, knowledgeable, just a good person. Or representative, Eric Koob, has been fantastic, keeps on top of things, shares information, again, a great experience. I've been wanting to go solar for years, but working with Encore has made even better than I'd hoped!

Craig Christianson and Team Provide Great Customer Service Craig Christianson has provided excellent customer service via status reports as well as answering our questions. I am impresses with his professionalism, knowledge and interest in meeting our needs. The work completed by other members of the Encore Solar Team has been very responsive in moving our project through the required steps. I am impressed with the efficiency demonstrated. At this point in the install (Panel Placement Review/Approval) I am thoroughly satisfied with our purchase decision. Larry Hopkins 10-27-2018

Confused I found the salesman George kind of confusing. He didn’t really start with information about the solar system. He was more interested in talking about the future possibilities and his work with WAPA and FERC and about establishing a CCA. Really over my head and didn’t get a good feel for the system. In the end I went with another company.