System was installed in December 2019 System was installed in December 2019, about 3 months after it was supposed to be installed. After that the headaches just got worse. Install failed inspection, needed to have additional work done. After that, encore has still (as of June 202) not sent the correct paperwork to CPS for my solar rebate. On top of that: they either lied about what constitutes a local company, or were just fraudulent about how well they knew the program which is leading me to only receive half of the solar rebate. I can't recommend using a different company enough.

These guys are fantastic! Encore has made going solar incredibly easy! From the first person who knocked on our door to the system up and running, it has been nothing but a pleasure. I'm sorry that I can't remember the first persons name, he was great, friendly, funny, knowledgeable, just a good person. Or representative, Eric Koob, has been fantastic, keeps on top of things, shares information, again, a great experience. I've been wanting to go solar for years, but working with Encore has made even better than I'd hoped!

Encor Solar has been very helpful… Encor Solar has been very helpful throughout the process. Dave has been available to answer questions I’ve had and explained step by step what was happening. Although the process has taken longer than expected, we are extremely happy with our decision to go with Encor Solar

Confused I found the salesman George kind of confusing. He didn’t really start with information about the solar system. He was more interested in talking about the future possibilities and his work with WAPA and FERC and about establishing a CCA. Really over my head and didn’t get a good feel for the system. In the end I went with another company.

When they change their, it's a bad sign They changed their name to hide the terrible management feedback. The Austin manager is terrible. No feedback, all ego. Buyer beware and don't say you weren't warned when the job never gets installed. Call the manager in Austin - Dave. He will tell you how cool he is and how great the company, then forget why you called. Joke.