They just walked away from our… They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunwave can call me and we will not sue and go after the directors if there is fraud

Starting date I am very confused on the switching date of service with the new contract. The wording in the website says starting date will be the first date after the next meter reading date. The followed up letter on the contract says this will be few working days after the contract has been approved. I called can get a similar answer from your customer service. And he said he can do nothing to help on his end. Why can you not start the switching at the end of my current contract so that I will not face an early termination fee?

Sunwave unilaterally cancels contracts Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable local utility. Sunwave is blaming COVID, which makes no sense....

Not rude, but has me concerned Received 2 emails (both sent back-to-back) thanking me for signing up with their company. Advised them they were wrong as I signed up with current supplier for 3 years tacked on to the current contract that expires in February, 2019. Their email indicated someone," possibly your husband, enrolled at 11:25 AM on 11/27/18." Nobody was here yesterday from 6:45 AM until 1:15 PM as we had to take one of our dogs to a vet whose office is an hour's drive away for an 8 AM appointment. They have the correct Eversource account number and I told their CS rep that we might have been a customer a number of years ago. I asked that they research if that's how they obtained the account number and requested cancellation of the enrollment. Their CS rep replied immediately that she would cancel the enrollment, but I guess I'll have to believe the research the matter is not forthcoming. Their contact has me concerned, especially since the "enrollment" did not take place from here. If this is typical of their actions I would suggest the Buyer should Beware. Sandra

I guess my experience was okay with… I guess my experience was okay with this company, because everything went usually, unless support team, they do not really like when phone rings.