Chris Ulbrich
GBThey just walked away from our… They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunwave can call me and we will not sue and go after the directors if there is fraud
George Bate
GBMediocre to poor customer service.… I am giving you this rating for two reasons: 1. I have been a customer for 6 months and was at a rate of .0685/KWh. Then i receive your price for the next 6 months of .075/KWh, a 13% increase, awfully high increase for the current market conditions. Then i go look on "electricy options" website and see you are offering anyone a 6 month rate of .072/KWh. Is this anyway to treat your customers? Gouge some extra money out of them? 2. I signed for .072 and then get another letter quoting .075. What is going on?
Mr. Larry Spears
GBLower Electrical Rates The cost of electrical bills are higher during the colder months and Sunwave helps customers save money. Not only do i save money thru the winter season, I save money all year long. Sunwave let the customers know when their terms are about to expire so that there are no surprises, such as, charging rates that are through the roof. I've dealt with more than 10 different energy suppliers, and I am very happy with Sunwave rates.
Ian Reyne
GBGot rejected due to "load factor"… Got rejected due to "load factor" apparently only 30% qualify yet they make no mention of this except in the fine print that no one ever reads. Deceptive and a waste of time filling out the information for this offer.
A David
GBNotification I may be wrong, but was under the assumprion that I was going to receive notification of my contract ending closer to the end date. The last notice I received was 1 month out on a 3 month contract and so I was off on my cancelation/renewal and switched to a variable rate of almost double. That seemed a little sneaky to me, aknowledgin that I should have been a little more on top of my dates. Beyond that, I havent had any complaints.