Carole
CAPoor service - stay way Their sales rep con you into long term rental agreements, then when you call and make a service appointment, they don't even bother to show up or call you back or anything. Poor service all around. Stay away from this company!!
Mr. Theodore Nedderman
GBJust another power company We are fortunate in Connecticut to have a choice when it comes to determining who generates the electric power we use. When my current contract expired Sunwave gas+power was my lowest cost option for power generation for the next six months. After my contract expires I'll stay with them as long as they are the lowest cost supplier available, if not I'll switch again.
Cynthia
GBBait and switch Bait and switch! Sent letter that the start date was one date then an email that they rolled it back. When contract expired they never sent notification by email or by letter. They said they did but absolutely did not. Then extended the billing period 2 more months after I called and cancelled their service. Would not work with me. An untrustworthy company! Beware
Chia Ping Chen
GBStarting date I am very confused on the switching date of service with the new contract. The wording in the website says starting date will be the first date after the next meter reading date. The followed up letter on the contract says this will be few working days after the contract has been approved. I called can get a similar answer from your customer service. And he said he can do nothing to help on his end. Why can you not start the switching at the end of my current contract so that I will not face an early termination fee?
Boppy
GBLow rates even after renewal.… After my contract with another power provider expired, they immediately jacked up the kw cost higher then what my electric company charged. I did an online search and found sunwave. The transition was smooth & i was saving over 25% on the supply charge on my electric bill. My contract is set to expire but i agreed to a renewal with sunwave because they were still a lot lower tha my electric company.