My roof has given me constant leak… My roof has given me constant leak problems and is only 5 years old Semper subcontract their roof jobs to others and the quality is suspect. The latest issue is to replace all the ridge shingles because of water damage to my ceilings. Now they will not reply to any service requests despite me having WARRANTY BY SEMPER SOLARIS When they did come out they damaged my gutters because they didn't use gutter protectors when placing their ladders. So I would NOT RECOMMEND Semper Solaris for roofing.

AWFUL, DISORGANIZED, INCOMPETENT (2.5 yr disaster) Work with literally anyone else. I engaged Semper to install batteries and hook up existing solar panels I already had on my roof. This took them 2.5 years. I spoke to literally 30+ people over the course of the project, none of whom had any idea what was going on at any point. They failed inspection 3x. They installed a safety bollard in the middle of my garage turning it into a 1-car garage which obviously doesn't work. The cherry on top was that they reviewed my account and attributed this disaster to regulatory complications, when for instance my project languished in their design review for 6-wks while we underwent utility black outs during fire season and my children took freezing cold showers. These guys are clowns and one of the biggest time sucks of my adult experience. Use their competitors.

Every step of the way were mistakes… Every step of the way were mistakes and mishandling of the project, right up until the very end. FIRST, the turnover of employees is fascinating, literally I was called on the Wednesday before the project was to start by the supervisor, and on Monday was told that he was let go. I had roof leaks after they finished the roof part, prior to the solar install, dishonest answers to most questions, employee’s working 1 1/2 - 2 hour days in the beginning. Changes to the layout of the solar panels and batteries so many times that I could hardly keep track. All the way up to the end when they turned on the system and the batteries weren’t working. They didn’t put the fuses in the fuse box. Fortunately I kept a log of the issues ONLY hire this com-any if you have the time to be the supervisor and project manager. Lastly, you won’t find any veterans coming to your house. Everyone from the sales people to the installers and supervisors all said the same thing, They don’t go to the houses, there are only a few veterans in management. Those are direct quotes from employees. I never spoke to a single veteran.

BUYER BEWARE! Semper Solaris is the worst company I have ever worked with in my life! BUYER BEWARE! In April 22nd of 2023 we signed the papers to purchase solar panels from them and have them installed, and put the deposit down. They said that it would be within about 6 weeks and that the installation would take a couple days. They also promised an HVAC inspection and maintenance that never happened. We heard nothing from them until July of 2023 when they called to set up an installation date. The dates they offered were near a pre-scheduled trip of ours, but they assured us that it would only take 2 days, we wouldn’t have to be home, and that they would start early and end late to make sure that it was finished within the two days. July 25th they showed up late, we had to call to even locate the team and they didn’t start until after 10am. Their electrician hit our mailbox with his truck and they still haven’t paid us for that. They left early because it was too hot for them to work. That was when we started losing power on and off to half of our house, during a heat wave in southern California that kept knocking out our air conditioning. When we checked the electrical panel we discovered that one of the metal teeth of the bus bar was damaged when they switched out the main breaker. Instead of fixing it or replacing it, they improvised a brace using small pieces of wood, that would surely have caught fire if we had left it like that. Because of all the problems surrounding this and working with them, my husband had to cancel his trip last minute. For three days we went without air conditioning or power until they replaced the bus par after we called them repetitively to complain and showed them the pictures of their shoddy work. The pictures actually even came from their own electrician who had done the shoddy work! We had to go up on the roof to clean out our gutters and we discovered that they’d left trash, heavy trash, all over the roof. If it had blown off the roof it would have cracked a windshield or caused a head injury. After that we heard NOTHING. We called and called trying to get them to set up the inspection with building and safety but they literally ghosted us. It wasn’t until September 11 that we were got the first inspection, which they failed. Their installation didn’t match their schematics that they submitted and they needed to move a panel because they hadn’t left room for an emergency exit. They didn’t come back until December 7th to do the work, but all they did was move the panel. So they failed the next inspection on January 31st too because they still weren’t consistent with their own designs that they’d submitted to building and safety! So the THIRD inspection, on February of 2024 we finally passed. The solar panels generated for about 2 weeks, then completely stopped. As of today March 6th, we still have not been generating for the last 2 weeks because the system says that all of our microinverters are not responding. When I call their customer service they say they’ll get back me in 10-14 business days, but I know from working with them that you can always expect to double any amount of time that they give you. Also when I try to explain the problem, it is quite apparent that the customer service representative doesn’t know a microinverter from a microwave. It has been almost a YEAR now and all I have are $63,000 roof ornaments. During this whole process all we have gotten from Semper Solaris is excuses, finger pointing, and outright neglect. We have now worked with 2 project managers and an customer service lead. They assure us that the 1st project manager no longer works there, but no one is willing to take responsibility for the problems, and I personally don’t care who created the problems because no one is bothering to solve them. Every time we call we are told “There is a higher than normal wait time,” but if this has been going on for a year, then it is the normal wait time and they just don’t care about their customers. Of course, there is no direct line to anyone, and no ability to directly call anyone, so we are stuck talking to customer service and leaving messages that go unreturned. Don’t go with this company if you want anything to get done or if you value your time or mental health!

Had my solar installed with Semper… Had my solar installed with Semper Solaris and I am very pleased with the whole experience. My installer was Robert Cassidy and he was great. He answered all my questions and put everything into laymans terms so that I could understand it all. Highly recommend!