Solar Review Solar Review For the second time in two years my inverter has gone out. The first time I was unaware that I would not be notified by the company if anything breaks-I lost a month and a half of prime summer solar. I check my production myself regularly now and realized my solar had stopped working AGAIN. After being bounced around from person to person for two weeks and being told to turn it off and turn it back on several times, someone finally called back to schedule a tech to come out. Apparently the soonest they can come is in a month, and that is only to determine what’s wrong! I am going to lose an entire summer of solar production. When I stated this they were completely unapologetic and just said that they are very busy with repairs and did I want the appointment or not. They said if I didn’t accept this timeline then quote “you are going to have to wait even longer.” My system cost $22,000 and is supposed to have a warranty for 25 years on all parts. What good is this so called amazing warranty if the system goes down all the time and the company refuses to come and fix the problem?????

Don't trust their monitoring company need to add to the long list of bad reviews. Purchased system about 5 years ago from Semper Solaris. Worked fine till about 2months ago we received an mail from solar edge to inform us that the inverter is not working and we need to confirm address so they can send us item, as soon as I receive item to let them know so they can schedule installation. So I did! SUNNOVA scheduled my appointment for 11/21 at 1:32 pm 4 days ago. Today here I am, took day off from everything waiting for them, when at 10am I received a new email saying that my appointment is scheduled for 11/27 @ 9:43am. I called everyone and sent email to solar edge, they do not know what is going on and can't promise someone will come today.. I calked Semper Solaris, who had the guts to tell me that I SHOULD CK SYSTEM WEEKLY!!!! really? You pay for service but you need to do the work? 1 MONTH TO SEE THAT INVERTER IS NOT WORKING???? REALLY?? Really upsetting, but I see a lot of people here have similar issues.. Is SEMPER SOLARIS a SCAM?????? If they would be a reputable company they won't rely on scam monitoring company....

STAY AWAY - They are awful and lie Did not get paperwork in time for NEM 2.0. Contracted in plenty of time to get paperwork in to get under NEM 2.0 and they called and said project was not approved and told me to write a letter to SDG&E and I called instead and was told that Semper Solaris was 3 days late in getting paperwork in. When I called Semper Solaris they admitted and they got paperwork in late and said that there was no way for them to get paperwork done and I would just have to spend another $25k for a battery. I laughed and said I will use a different company. They are a joke.

Every step of the way were mistakes… Every step of the way were mistakes and mishandling of the project, right up until the very end. FIRST, the turnover of employees is fascinating, literally I was called on the Wednesday before the project was to start by the supervisor, and on Monday was told that he was let go. I had roof leaks after they finished the roof part, prior to the solar install, dishonest answers to most questions, employee’s working 1 1/2 - 2 hour days in the beginning. Changes to the layout of the solar panels and batteries so many times that I could hardly keep track. All the way up to the end when they turned on the system and the batteries weren’t working. They didn’t put the fuses in the fuse box. Fortunately I kept a log of the issues ONLY hire this com-any if you have the time to be the supervisor and project manager. Lastly, you won’t find any veterans coming to your house. Everyone from the sales people to the installers and supervisors all said the same thing, They don’t go to the houses, there are only a few veterans in management. Those are direct quotes from employees. I never spoke to a single veteran.

I got my system installed in July 2022 I got my system installed in July 2022. Ever since then I have had nothing but issues. They have came out 7 times since installation and still is not fixed. I would run away from this company as fast as possible. They are not worth the money at all. Just go look at the BBB complaints and you will understand how bad they are.