MGW
GBThe Stuff of Nightmares - RUN AWAY This is a very brief summary of the 10 month long nightmare I experienced with this company. - They don't have access to batteries less than 6 months out and will lie about availability to make the sale - They will schedule installation dates with full knowledge they don't have anything available to install and repeatedly reschedule at the last minute in an attempt to cover for themselves. - They don't read the notes from failed code inspections, don't fix the problems multiple times, and lie about what's wrong. - They don't know the electrical code in California and will lie about local code having changed to cover for it. - They don't know the SGIP process or requirements and will get it wrong. - They refuse to provide their legally required contractor's bond information when repeatedly asked for it.
bruno dotnet
GBMy roof has given me constant leak… My roof has given me constant leak problems and is only 5 years old Semper subcontract their roof jobs to others and the quality is suspect. The latest issue is to replace all the ridge shingles because of water damage to my ceilings. Now they will not reply to any service requests despite me having WARRANTY BY SEMPER SOLARIS When they did come out they damaged my gutters because they didn't use gutter protectors when placing their ladders. So I would NOT RECOMMEND Semper Solaris for roofing.
J. Lacy
GBPoor warranty service response System installed in 2019, now need to have the SolarEdge inverter replaced as a warranty service. Semper Solaris isn't interested in performing warranty service. They had rather rake in thousands installing new systems, over hundreds doing warranty work. SolarEdge was responsive and had the warranty inverter shipped directly to me within a few days. Now weeks later, cannot get Semper Solaris to respond. SolarEdge is now going to try Sunnova, hope they are better. As a follow up I will say that working with SunNova was an efficient and enjoyable experience. The communicated well, scheduled my warranty service promptly and performed the work in a professional manner. I wish I had purchased my system from SunNova instead of Semper Solaris.
Rene Cabuang
GBWe are incredibly happy with the… We are incredibly happy with the results and have immediately witnessed the cost savings. We can’t tell you how happy we have been with this entire process. Many many thanks to Roland Obana who’s our sales representative. He went above n beyond n gave us everything we need to know about our Solar System. Outstanding presentation. Also to Mark the lead technician and his crew who installed the System. They both courteous n know exactly what they’re doing. Again, I can’t thank you enough on everything. Semper Fi Rene n Evelyn Cabuang
Peter D
GBExcellent! Excellent! My solar ground mount looks great and although it took awhile to be completed because the County of SD is very slow; we are happy. The crew was gentle when working around my wife's plants and garden which we very much appreciated. We worked with Rhami during the sales process and he was informative and always available to us which made us feel in good hands. Thank you Rhami! Our scheduler Billie called us to see what days worked best for us and answered our questions. She was very nice on the phone. Pricing, product, customer service and execution were all great. Highly recommend Semper Solaris!