Heather
GBSolar Review Solar Review For the second time in two years my inverter has gone out. The first time I was unaware that I would not be notified by the company if anything breaks-I lost a month and a half of prime summer solar. I check my production myself regularly now and realized my solar had stopped working AGAIN. After being bounced around from person to person for two weeks and being told to turn it off and turn it back on several times, someone finally called back to schedule a tech to come out. Apparently the soonest they can come is in a month, and that is only to determine what’s wrong! I am going to lose an entire summer of solar production. When I stated this they were completely unapologetic and just said that they are very busy with repairs and did I want the appointment or not. They said if I didn’t accept this timeline then quote “you are going to have to wait even longer.” My system cost $22,000 and is supposed to have a warranty for 25 years on all parts. What good is this so called amazing warranty if the system goes down all the time and the company refuses to come and fix the problem?????
Dennis Sanders
GBSTAY AWAY - They are awful and lie Did not get paperwork in time for NEM 2.0. Contracted in plenty of time to get paperwork in to get under NEM 2.0 and they called and said project was not approved and told me to write a letter to SDG&E and I called instead and was told that Semper Solaris was 3 days late in getting paperwork in. When I called Semper Solaris they admitted and they got paperwork in late and said that there was no way for them to get paperwork done and I would just have to spend another $25k for a battery. I laughed and said I will use a different company. They are a joke.
Jack
GBThis company is a scam 100% through and… This company is a scam 100% through and through. The owners sucker veterans into doing business and really ruin their lives in the process. Systems never work, constant problems and the owners Kelly Shawhan and John Almond don't care at all. They are pure scum.
Al Ontiveros
GBCrap company Crap company. Took my Marine Corps motto and turned it into junk by affiliating with this poorly ran company. The Semper Crap contract deceived me to believe I would have a battery backup with the clause “Manufacturers have indicated that we should have battery supply needed in Q3 2022 or later” in the Equipment to be installed section. Turns out my installation does not include battery back up. I’ll be contacting an attorney for this. Incompetent and dishonest. Submitted permits request to LADWP without necessary pictures. Project put on hold for over a month. Once solar was powered, LADWP notified meter was not suitable for solar and needs replacement (two more weeks delayed). Wouldn’t solar company know meter needs replacement and request far in advance of LADWP inspection? Installation was not to plans I approved. Several solar panels were installed facing east at a 21 degree incline when plans called for flat installation. Also facing South was a better option which was clearly possible.
Bon Scott
GBHad my solar installed with Semper… Had my solar installed with Semper Solaris and I am very pleased with the whole experience. My installer was Robert Cassidy and he was great. He answered all my questions and put everything into laymans terms so that I could understand it all. Highly recommend!