Rene Cabuang
GBWe are incredibly happy with the… We are incredibly happy with the results and have immediately witnessed the cost savings. We can’t tell you how happy we have been with this entire process. Many many thanks to Roland Obana who’s our sales representative. He went above n beyond n gave us everything we need to know about our Solar System. Outstanding presentation. Also to Mark the lead technician and his crew who installed the System. They both courteous n know exactly what they’re doing. Again, I can’t thank you enough on everything. Semper Fi Rene n Evelyn Cabuang
Al Ontiveros
GBCrap company Crap company. Took my Marine Corps motto and turned it into junk by affiliating with this poorly ran company. The Semper Crap contract deceived me to believe I would have a battery backup with the clause “Manufacturers have indicated that we should have battery supply needed in Q3 2022 or later” in the Equipment to be installed section. Turns out my installation does not include battery back up. I’ll be contacting an attorney for this. Incompetent and dishonest. Submitted permits request to LADWP without necessary pictures. Project put on hold for over a month. Once solar was powered, LADWP notified meter was not suitable for solar and needs replacement (two more weeks delayed). Wouldn’t solar company know meter needs replacement and request far in advance of LADWP inspection? Installation was not to plans I approved. Several solar panels were installed facing east at a 21 degree incline when plans called for flat installation. Also facing South was a better option which was clearly possible.
MGW
GBThe Stuff of Nightmares - RUN AWAY This is a very brief summary of the 10 month long nightmare I experienced with this company. - They don't have access to batteries less than 6 months out and will lie about availability to make the sale - They will schedule installation dates with full knowledge they don't have anything available to install and repeatedly reschedule at the last minute in an attempt to cover for themselves. - They don't read the notes from failed code inspections, don't fix the problems multiple times, and lie about what's wrong. - They don't know the electrical code in California and will lie about local code having changed to cover for it. - They don't know the SGIP process or requirements and will get it wrong. - They refuse to provide their legally required contractor's bond information when repeatedly asked for it.
Sherman
GBI got my system installed in July 2022 I got my system installed in July 2022. Ever since then I have had nothing but issues. They have came out 7 times since installation and still is not fixed. I would run away from this company as fast as possible. They are not worth the money at all. Just go look at the BBB complaints and you will understand how bad they are.
J. Lacy
GBPoor warranty service response System installed in 2019, now need to have the SolarEdge inverter replaced as a warranty service. Semper Solaris isn't interested in performing warranty service. They had rather rake in thousands installing new systems, over hundreds doing warranty work. SolarEdge was responsive and had the warranty inverter shipped directly to me within a few days. Now weeks later, cannot get Semper Solaris to respond. SolarEdge is now going to try Sunnova, hope they are better. As a follow up I will say that working with SunNova was an efficient and enjoyable experience. The communicated well, scheduled my warranty service promptly and performed the work in a professional manner. I wish I had purchased my system from SunNova instead of Semper Solaris.