Sherman
GBI got my system installed in July 2022 I got my system installed in July 2022. Ever since then I have had nothing but issues. They have came out 7 times since installation and still is not fixed. I would run away from this company as fast as possible. They are not worth the money at all. Just go look at the BBB complaints and you will understand how bad they are.
Peter D
GBExcellent! Excellent! My solar ground mount looks great and although it took awhile to be completed because the County of SD is very slow; we are happy. The crew was gentle when working around my wife's plants and garden which we very much appreciated. We worked with Rhami during the sales process and he was informative and always available to us which made us feel in good hands. Thank you Rhami! Our scheduler Billie called us to see what days worked best for us and answered our questions. She was very nice on the phone. Pricing, product, customer service and execution were all great. Highly recommend Semper Solaris!
J. Lacy
GBPoor warranty service response System installed in 2019, now need to have the SolarEdge inverter replaced as a warranty service. Semper Solaris isn't interested in performing warranty service. They had rather rake in thousands installing new systems, over hundreds doing warranty work. SolarEdge was responsive and had the warranty inverter shipped directly to me within a few days. Now weeks later, cannot get Semper Solaris to respond. SolarEdge is now going to try Sunnova, hope they are better. As a follow up I will say that working with SunNova was an efficient and enjoyable experience. The communicated well, scheduled my warranty service promptly and performed the work in a professional manner. I wish I had purchased my system from SunNova instead of Semper Solaris.
MGW
GBThe Stuff of Nightmares - RUN AWAY This is a very brief summary of the 10 month long nightmare I experienced with this company. - They don't have access to batteries less than 6 months out and will lie about availability to make the sale - They will schedule installation dates with full knowledge they don't have anything available to install and repeatedly reschedule at the last minute in an attempt to cover for themselves. - They don't read the notes from failed code inspections, don't fix the problems multiple times, and lie about what's wrong. - They don't know the electrical code in California and will lie about local code having changed to cover for it. - They don't know the SGIP process or requirements and will get it wrong. - They refuse to provide their legally required contractor's bond information when repeatedly asked for it.
Derek Lupien-Wescoe
GBGenevieve was outstanding!! Genevieve was outstanding to deal with. She helped me and my husband compare her quote with the quotes we got from another company. She gave us her honest opinions and was able to answer our questions about financing options etc. She was very attentive, responsive and friendly. Trevor was our coordinator and he was sure the install went smoothly and was done correctly. Semper Solaris is wonderful and I would recommend them to anyone in the market for solar panels.