Can't read "No Soliciting" signs Derek ignored THREE clearly posted "No Soliciting" signs on his way to ring my doorbell. I told him "No Soliciting" and he quickly played it off saying "I just wanted to let neighbors know we will be doing some work in the area." I said "Ok, I'm good with that." He commenced to try to sell me on Sunrun anyway. I told him that I have done my research on solar companies, and would like to own solar panels over renting, and I will be contacting the company of my choice when I decide to get solar panels. That company will not be Sunrun. My neighborhood also has a shared email list that we openly communicate through. I will be warning them about Sunrun, and hopefully they will be able to cancel their contracts.

dont do it dont do it. got them thru costco....worse decision. we pay the same if not more and just added a middle man. they under estimated the number of panels... theres other reputable solar companies out there. seems we are the only ones with solar and still paying outrageous prices. everyone that owns solar...other tan sunrun have credit!!!!

The Sunrun failed inspection seven… The Sunrun failed inspection seven times and they didn't do anything. It's been happening for about two years and they don't correct the issues. And the manager never picks up the phone or returns calls because too many complaints I guess. Choosing the Sunrun is the biggest mistake.

Sunrun is absent after the papers are… Sunrun is absent after the papers are signed. Promised a huge check from the government for the “REBATE”. Described as a REBATE numerous times. Just send the check to the finance company to retain the low monthly payment for the rest of my life. There is no “rebate”. The guaranteed check never came. And I’m out another $26k!!!! They do not care. They called to inform us that they left a panel off and would be refunded. Over a year later no refund. I am disgusted with SUNRUN!!! Our panels already appear to be delaminating. They are also improperly attached and secured. The roof looks like a flapping wing, pulling up on either side.

I'm appalled by your blatant disregard… I'm appalled by your blatant disregard for common courtesy in handling my case. Despite my persistent efforts to seek an update, I've been met with nothing but incompetence and evasion. Today's interaction with service company Freedom Forever LLC was also a new low, as I was informed that the account is still under the previous homeowner's name after a staggering two years of ownership change. Their ineptitude is staggering. Their audacious failure to put my account on hold is unacceptable. It's outrageous that I've been charged $134.85 today for a service that hasn't been rendered, considering my solar system has been dysfunctional. How can you justify charging me for non-existent services and when can I expect a full reimbursement for a faulty system?