Sunrun has antiquated data feeds and no access to real or near-time solar data Please release a live API so I can start monitoring my data in realtime like a big boy company. Or at the very least allow me to access my own SolarEdge data. Its been 2 years and it is very irritating and annoying. I can get my data from all my utility compaines but my solar company is providing some useless graphs or charts that my 8th grade team could produce. Note to SunRun #release the data in the form of an API or through the solar inverter company. This is ridiculous!

What What would you ask for from a solar company? Solar functionality is conceptually a great idea. Having great customer service is a great idea. Having affordable energy is a great idea. Unfortunately Sunrun can’t do any of these. I guarantee you you will never hear from your local case manager unless you live in a remote area, I would imagine. Solar technicians are a joke and I would say one out of 10 actually know what they are talking about or looking at. For six months I have been paying for Sunrun and my energy provider due to the system not being set up correctly. They agreed to process the refund but it has taken me months to get any sort of progress will be filing a claim with the Better Business Bureau, not that they really help.

NO PANELS AND STILL PAYING !!!! My panels were removed over three months ago for a new roof to be installed. In three months, when the panels are in my garage, I am still paying as if I have panels on my roof, and the plans for replacing them on my roof are still pending ....

Knowledgeable representative… The very knowledgeable rep who discussed Sunrun in detail made it easy to understand solar how it works and how it works in your home. She covered everything from contact to installation. I felt very informed and comfortable signing contracts. The workmanship was timely and professional. I am waiting for energy company to do final inspection and start up. I have had several question which were answered quickly because rep knows about state laws. I am totally satisfied, actually more than satisfied with Sunrun

dont do it dont do it. got them thru costco....worse decision. we pay the same if not more and just added a middle man. they under estimated the number of panels... theres other reputable solar companies out there. seems we are the only ones with solar and still paying outrageous prices. everyone that owns solar...other tan sunrun have credit!!!!