dont do it dont do it. got them thru costco....worse decision. we pay the same if not more and just added a middle man. they under estimated the number of panels... theres other reputable solar companies out there. seems we are the only ones with solar and still paying outrageous prices. everyone that owns solar...other tan sunrun have credit!!!!

Just best to avoid this company Just best to avoid this company. It's a micro-managed assembly line outsourced sales nightmare. Anytime a company operates via "customer portal" with the exception of your medical care, don't walk, run. A design, engineering, construction and sales company can't operate like amazon! Breaking off human interaction and creating a web based robotic system to handle customers is ridicules. The entire industry needs to clean up its game. From false and misleading advertising, detrimental financial contracts, bogus promises to 3rd party outsourcing, solar has become a nightmare that 10's of thousands live every day! This company has done its share based on my review and thousands of others its only goal is to take your money and head down the road to the next victim.

HORRIBLE SERVICE HORRIBLE SERVICE! The elderly owner of a system from SunRun has moved into a care facility. His home is being sold and we want to know the process for transferring the solar system to the next owner, BEFORE we need it, please! Three emails and two voice messages have produced nothing from the "Service Transfer Coordinator," Valentina V. I'm fit to be tied. Google “SunRun, litigation" and see what pops up.

NO PANELS AND STILL PAYING !!!! My panels were removed over three months ago for a new roof to be installed. In three months, when the panels are in my garage, I am still paying as if I have panels on my roof, and the plans for replacing them on my roof are still pending ....

Can't get into/open my Electrical Panel!! I am a senior citizen with a recent knee replacememt. Sun run wants me to sign a contract/ send pjctures and a video of the problem! They say I have to pay fo I A SENIOR CITIZEN/ HAVE HAD A RECENT KNEE REPLAXEMENT, I CAN'T ACCESS/OPEN MY ELECTRICAL PANEL SUNRUN WANTS A VIDEO/PICTURES, FOR ME TO SIGN A CONTRACT SAYING I WILL PAY FOR THE TEXCHNICIAN IF HE CAN OPEN THE PANEL. THIA IS A SERIOUS DANGEROUS SITUATION Bright Planet which are the technicians from Bakersfield that SunRun sent to my home were awfull they ripped my electrical panel out and took it. Then installed the incorrect panel and ripped the frame and damaged it! I HAVE TO PRY OPEN THE PANEL WITH A SCREW DRIVER ( Sent wrong picture) I have several pictures also, I can give names of who I had to deal with Sun Run is sending unqualified technicians from Bright Planet, they tried to intimidating tactics. I felt unsafe and uncomfortable with the majority of the technicians