dont do it dont do it. got them thru costco....worse decision. we pay the same if not more and just added a middle man. they under estimated the number of panels... theres other reputable solar companies out there. seems we are the only ones with solar and still paying outrageous prices. everyone that owns solar...other tan sunrun have credit!!!!

Can't get into/open my Electrical Panel!! I am a senior citizen with a recent knee replacememt. Sun run wants me to sign a contract/ send pjctures and a video of the problem! They say I have to pay fo I A SENIOR CITIZEN/ HAVE HAD A RECENT KNEE REPLAXEMENT, I CAN'T ACCESS/OPEN MY ELECTRICAL PANEL SUNRUN WANTS A VIDEO/PICTURES, FOR ME TO SIGN A CONTRACT SAYING I WILL PAY FOR THE TEXCHNICIAN IF HE CAN OPEN THE PANEL. THIA IS A SERIOUS DANGEROUS SITUATION Bright Planet which are the technicians from Bakersfield that SunRun sent to my home were awfull they ripped my electrical panel out and took it. Then installed the incorrect panel and ripped the frame and damaged it! I HAVE TO PRY OPEN THE PANEL WITH A SCREW DRIVER ( Sent wrong picture) I have several pictures also, I can give names of who I had to deal with Sun Run is sending unqualified technicians from Bright Planet, they tried to intimidating tactics. I felt unsafe and uncomfortable with the majority of the technicians

Sunrun has antiquated data feeds and no access to real or near-time solar data Please release a live API so I can start monitoring my data in realtime like a big boy company. Or at the very least allow me to access my own SolarEdge data. Its been 2 years and it is very irritating and annoying. I can get my data from all my utility compaines but my solar company is providing some useless graphs or charts that my 8th grade team could produce. Note to SunRun #release the data in the form of an API or through the solar inverter company. This is ridiculous!

HORRIBLE SERVICE HORRIBLE SERVICE! The elderly owner of a system from SunRun has moved into a care facility. His home is being sold and we want to know the process for transferring the solar system to the next owner, BEFORE we need it, please! Three emails and two voice messages have produced nothing from the "Service Transfer Coordinator," Valentina V. I'm fit to be tied. Google “SunRun, litigation" and see what pops up.

Sunrun is horrible to work with Sunrun is horrible to work with. It has been five months, paying on the solar system and yet to have the panels/battery operating. I get the same story "We are waiting on" insert excuse here. If you want Solar Panels and hear Sunrun, just RUN FAR AWAY!!!! The Tesla Battery also fell off my house, while I am waiting for it to start operating. So if you actually decide to use Sunrun be prepared to be intensely disappointed.