Just best to avoid this company Just best to avoid this company. It's a micro-managed assembly line outsourced sales nightmare. Anytime a company operates via "customer portal" with the exception of your medical care, don't walk, run. A design, engineering, construction and sales company can't operate like amazon! Breaking off human interaction and creating a web based robotic system to handle customers is ridicules. The entire industry needs to clean up its game. From false and misleading advertising, detrimental financial contracts, bogus promises to 3rd party outsourcing, solar has become a nightmare that 10's of thousands live every day! This company has done its share based on my review and thousands of others its only goal is to take your money and head down the road to the next victim.

Sunrun is horrible to work with Sunrun is horrible to work with. It has been five months, paying on the solar system and yet to have the panels/battery operating. I get the same story "We are waiting on" insert excuse here. If you want Solar Panels and hear Sunrun, just RUN FAR AWAY!!!! The Tesla Battery also fell off my house, while I am waiting for it to start operating. So if you actually decide to use Sunrun be prepared to be intensely disappointed.

Can't read "No Soliciting" signs Derek ignored THREE clearly posted "No Soliciting" signs on his way to ring my doorbell. I told him "No Soliciting" and he quickly played it off saying "I just wanted to let neighbors know we will be doing some work in the area." I said "Ok, I'm good with that." He commenced to try to sell me on Sunrun anyway. I told him that I have done my research on solar companies, and would like to own solar panels over renting, and I will be contacting the company of my choice when I decide to get solar panels. That company will not be Sunrun. My neighborhood also has a shared email list that we openly communicate through. I will be warning them about Sunrun, and hopefully they will be able to cancel their contracts.

The Sunrun failed inspection seven… The Sunrun failed inspection seven times and they didn't do anything. It's been happening for about two years and they don't correct the issues. And the manager never picks up the phone or returns calls because too many complaints I guess. Choosing the Sunrun is the biggest mistake.

Elizabeth at SunRun Elizabeth, provided a completely seamless transition from SDG&E to SunRun Solar! She followed the job from the start (helping with all the necessary documentation) to finish (obtaining all the necessary approvals & system energization) She followed closely to make certain there were no hiccups! The actual installation of panels batteries, inverter & wiring took less than half a day! It's so nice not getting an electric bill, particularly when they have been constantly on the rise! Thank you, Elizabeth & SunRun