Sunrun has antiquated data feeds and no access to real or near-time solar data Please release a live API so I can start monitoring my data in realtime like a big boy company. Or at the very least allow me to access my own SolarEdge data. Its been 2 years and it is very irritating and annoying. I can get my data from all my utility compaines but my solar company is providing some useless graphs or charts that my 8th grade team could produce. Note to SunRun #release the data in the form of an API or through the solar inverter company. This is ridiculous!

NO PANELS AND STILL PAYING !!!! My panels were removed over three months ago for a new roof to be installed. In three months, when the panels are in my garage, I am still paying as if I have panels on my roof, and the plans for replacing them on my roof are still pending ....

Knowledgeable representative… The very knowledgeable rep who discussed Sunrun in detail made it easy to understand solar how it works and how it works in your home. She covered everything from contact to installation. I felt very informed and comfortable signing contracts. The workmanship was timely and professional. I am waiting for energy company to do final inspection and start up. I have had several question which were answered quickly because rep knows about state laws. I am totally satisfied, actually more than satisfied with Sunrun

Will dox you to random strangers I have had almost no problems with the service, the setup and the sale rep were very up front about how long things take to get permitted in Hawaii and that I wasn't charged until the service was fully operational. That was all great. But then 2 years into having the system working flawlessly, I get this guy, Josh Robinson, contact me from Sunrun. Josh told me I needed a solar checkup and to send him my power bill. So I sent him a screenshot of my power bill and he sent me back a power bill of another customer as an example. This power bill was for someone on a different island and it was entirely unredacted. I could see the name, address, account number, payment methods, phone number, etc. All was there on this. I raised a concern to Josh and he blew me off, in fact he hung up on me when I got upset that he didn't think it was a big deal. So I called his boss and his boss downplayed it as well. These guys don't take your privacy seriously and will just randomly dox you to other customers!!!

HORRIBLE SERVICE HORRIBLE SERVICE! The elderly owner of a system from SunRun has moved into a care facility. His home is being sold and we want to know the process for transferring the solar system to the next owner, BEFORE we need it, please! Three emails and two voice messages have produced nothing from the "Service Transfer Coordinator," Valentina V. I'm fit to be tied. Google “SunRun, litigation" and see what pops up.