Why are Anglian Water paying to… Why are Anglian Water paying to advertise on TV when we can't choose water company. They should be spending that money on fixing the rivers of thier pollution.

Raw sewage coming through manhole Called as raw sewage coming through manhole cover and toilet blocked. Told we have to wait 4-7 days even after explaining we have an unwell relative who needs to use the toilet and flush it, also a young child. When asked what we are supposed to do as cannot flush the toilet told you have to wait 4-7 days! Shocking and you should be ashamed of yourselves. Absolutely diabolical!

Had a look at recent reviews for… Had a look at recent reviews for Anglian & was quite surprised ,as my experience over the last 44 years in the same property has always been 5 star. I particularly like dealing with their customer care team ,who i believe are in Nottingham. I never have to go through multiple button press sequences ,but get to speak to a REAL person as soon as the call is answered ,usually in seconds rather than several minutes with most companies. Their staff are friendly ,helpful & knowledgeable and usually sort my concerns there and then. How i wish other organisations were ,dare i say ,this good. Many thanks Anglian.

Anglian water( Extremely poor service ,left with no water for 4 days( I had a new water meter fitted,once installed I had immediate loss off water flow / pressure in my property. We have lived here 8 years with excellent water pressure untill this meter was fitted. Four days without water,back and forth on the phone with Anglian water. Numerous useless plumbers etc. In the end I had to take a day off work and resolve the issue myself. It was the stop cock,clogged with deposits / dirt from the fitting off the new meter It was fully opened but the dust had blocked the valve. All changed and water pressure back to normal. Waiting for a response and compensation off Anglian water for there error. Extremely poor service..

Awful service level Anglian Water reference number 25591979 Reported problem with sewer overflowing yesterday. Promised response..2nd May..that’s right 2nd May ! Tried to escalate..sorry can’t help but will call you back in 24 hours. Today the kitchen sink is backing up. My wife and I are 77 and 80 years old respectively. This is a disgraceful service level in anyone’s opinion. We have just received a price increase. How can a company delivering this kind of service continue ? It’s an absolute disgrace.