Anglian Water the west company ever… Anglian Water the west company ever made my credit report bad because of missed payment only two times and now it’s in default on my ClearScore it will not come off until six months I will never recommend Anglian Water to anyone even my family members

Awful customer service Awful customer service. Totally unhelpful. Says we have 190 litre leak in 24 hours every day since they fitted a smart meter. Nearly a month on they not helpful point blank say its our internal plumbing no sign of leak. Old analogue meter did not pick up leak so why now. Finally have someone coming round in 2 weeks time to check meter. Very rude very arrogant.

Useless and a rip off Useless and a rip off. Sky high bills and yet again no water supply because they’re digging up the road (again) to supposedly repair the water main that they repaired last year. And so it goes on…

Had a look at recent reviews for… Had a look at recent reviews for Anglian & was quite surprised ,as my experience over the last 44 years in the same property has always been 5 star. I particularly like dealing with their customer care team ,who i believe are in Nottingham. I never have to go through multiple button press sequences ,but get to speak to a REAL person as soon as the call is answered ,usually in seconds rather than several minutes with most companies. Their staff are friendly ,helpful & knowledgeable and usually sort my concerns there and then. How i wish other organisations were ,dare i say ,this good. Many thanks Anglian.

jobsworths... A really poor experience when attempting to log outgoing and incoming tenants and wanting the meter readings for the void period. The lady was more concerned with being a jobsworth as opposing to being helpful, perhaps explaining why the collective feedback here for anglia water is abysmal.