Sales Rep uninformed and “cold” Saw the same sales rep twice. First time cordial and helpful. Second time a different person who acted like he didn’t care. The deal finally came together since I called to give feedback to sales manager and he put the deal together. Original salesman was either badly misinformed or pushing for shop installed upgrades. He told us that “the warranty manager is pretty picky and will likely not warrant any part of the warranty if we put ANY mods on the dinghy including installing our own dinghy wheels. He told us the installation of 8 bolts would be $300.

Excellent Customer Service Excellent customer service. The staff - every team member (at least 5) were respectful, helpful, and made sure I got what I needed and was satisfied. I can't say enough about your company and how they go out of their way for the customer. It's obvious that you care about your customers and want us back! Thanks so much.

Jenny Russell was an excellent… Jenny Russell was an excellent representative of Boat Specialist. She helped with the return and trade in of the LSI on the HB 240LX. She did a great job and made the whole process easy. She put the customer needs paramount within the peocess. Good Job Jenny!

Very happy with my new motor from Boat Specialists Your online fulfillment process left me very comfortable and satisfied. I received timely e-mails from your staff first to set my expectations and then letting me know the progress of my order. I just received my new motor. It was packed perfectly and arrived on-time with no issues. I am very happy to have purchased my motor through your company!

I would return to Boat Specialists without hesitation David Fabian was professional. He was never intrusive, yet kept in touch. When we picked up the boat he was kind and helpful, knowing we were new to the boating world. If I need service or have a question I will not hesitate to contact David. It was a great experience overall. Thanks, David!