Sales Rep uninformed and “cold” Saw the same sales rep twice. First time cordial and helpful. Second time a different person who acted like he didn’t care. The deal finally came together since I called to give feedback to sales manager and he put the deal together. Original salesman was either badly misinformed or pushing for shop installed upgrades. He told us that “the warranty manager is pretty picky and will likely not warrant any part of the warranty if we put ANY mods on the dinghy including installing our own dinghy wheels. He told us the installation of 8 bolts would be $300.

Jenny Russell was an excellent… Jenny Russell was an excellent representative of Boat Specialist. She helped with the return and trade in of the LSI on the HB 240LX. She did a great job and made the whole process easy. She put the customer needs paramount within the peocess. Good Job Jenny!

This is the place to buy an outboard motor!… Awesome company shipped me an outboard motor. Excellent support with rigging questions and great price. Fast shipping from California to Washington state. Beautiful new Tohatsu 9.9 extra long shaft remote control kicker delivered right to my home. I highly recommend this seller and will purchase items from them again in the future. Thanks!

Everything as expected - good product on time Everything as expected - shipped as promised, arrived in good condition. Only issue was that there was no instruction that the fill valves had to be cranked down pretty hard to keep from leaking -- but one quick phone call to the service department got that resolved and now all is well

Helpful Parts Department I had many questions about outfitting my new Achilles inflatable. James, in the parts department was a great help in deciding which products would suit me best.