Sales Rep uninformed and “cold” Saw the same sales rep twice. First time cordial and helpful. Second time a different person who acted like he didn’t care. The deal finally came together since I called to give feedback to sales manager and he put the deal together. Original salesman was either badly misinformed or pushing for shop installed upgrades. He told us that “the warranty manager is pretty picky and will likely not warrant any part of the warranty if we put ANY mods on the dinghy including installing our own dinghy wheels. He told us the installation of 8 bolts would be $300.

My first experience with Boat Specialists My first experience with Boat Specialists. Very easy to find the items I was searching for on the website. Impressive inventory of items and replacement parts. Ordering process was very easy. Packed and shipped in a very timely manner. Tracking of shipment was easy. Would recommend Boat Specialists. Will definitely use them in the future.

A-1 Sales & Service I thought I would get better service & pricing from a Marine outfitter if it were closer to my home town & state. Kodiak, Alaska. That wasn't the case. Neither Washington or Oregon state marine outlets could out preform Boat Specialists out of California..They got my new Achilles HB270-AL shipped out to my freight forwarder with a couple of days. I got my raft in 9 days it was awesome service. Raft arrived palatalized & packaged perfectly to prevent damage, and is holding air just like it should.

I bought an inflatable two years ago… I bought an inflatable two years ago and recently a new Tohatsu outboard. No matter what the situation is your staff is always helpful! I have had contact with several of your staff from sales and service and they always showed interest in my challenge or needs.

Need a Lithium Battery? Buy Dakota Lithium— Good product and service What great service!!! Thanks for the prompt service, just received the new 12V 10A charger in the mail. I hooked it up to the battery and everything worked great. It is a whole quieter than the original charger. Your service department was great to work with and the response to my concerns were taken care of immediately. I would highly recommend Dakota Lithium batteries as the service and quality of the batteries is outstanding. Sure am glad that I bought them and will buy more of them as needed.