Awesome customer service Awesome customer service! I am very impressed with how quickly they responded to my email inquiries. Both times I received a response within one hour. They were also very accommodating in replacing a item that was damaged during shipping.

Awesome company Wake life has done an incredible job as a local company making high quality products. As many other individuals have expressed In their reviews, I did encounter delays and slight confusion with my order of 10 50lb bags. However, in reaching out to customer service, I received a response and explanation in mere minutes. It is not at all any company’s fault for the shipping carriers issues. Especially USPS during COVID. Overall, they did a fantastic job and have shipped new bags twice with no hesitation as USPS looses some along the way. I will be a returning customer :)

Product description was accurate Product description was accurate. Even though the delivery was a little late, I received emails telling me that they would be and why. Customer service was responsive.

5 stars Great addition to get a more reliable/consistent wake. Received my lead bags a little later than expected, but the quality of the bags is impeccable. The bags are heavy duty with a sturdy seat belt handle which makes them easy to move around without worry of them tearing. The bags themselves are also stitched well and easy to manipulate in case wanting to place them in awkward corners/edges of the boat. Customer service was great with quick responses and solutions to getting my bags delivered just in time for WakeFest! Though the wait was a little longer than expected, it is understandable during the current times and I still give this company 5 stars.

Great Delivery Communication Thank you for coordinating with your postmaster and the post office in my area to deliver the ballast bags to my house instead of them trying to get me to pick it up. It is their job after all. Great communication and timely delivery!