Disappointed by customer service We ordered 10, #50 weighted bags about a month ago. USPS lost 8 of the bags. When corresponding with Spencer, he has stated twice he would send new bags and hasn't. We've given them the opportunity to make it right knowing they don't have control over USPS. Disappointed as we tried to support a somewhat local shop. At this point thinking a refund is our best bet. Have also tried calling and texting the customer service number.

Very happy with my purchase Very happy with my purchase, its a very simple bag, noting exciting about the bag itself but what it works is exactly what you want/need. Its adds extra weight in your boat and thats why you buy these bags:)

Small enough to hide but heavy enough to do the trick. It took longer than expected to receive but the quality was better than I expected. And they are smaller than they look they are able to slide right under the back seat of my 1995 prostar 190 so they take up no room and are unseen!

20 Lead bags I ordered 10 lead bags in November and 10 more in December. I received 19 of 20 right away. The 20th one got lost by USPS. I contacted Spencer and he sent me another one right away. Due to holidays, it took a couple of weeks to arrive but it arrived as promised. I appreciated the awesome customer service and quality lead bags. Will do business with them again.

5 star service 5 star quality Because of Covid my bags took a little longer to get in.. (i ordered 1000lbs and I think the post lady hates me now) i got worried and emailed the company, they responded within 8 hrs each time and it wasnt automated, it was an actual person if you can believe that these days! His name is Spencer and he answered my questions everytime, didnt seem annoyed and was genuinely helpful. Once I received the items I was even happier, the bags are of great quality and they grew my wave to tsunami size. I was so happy I bought 500 more pounds and am now dropping it in the front for a much longer wave. I would recommend these guys to anyone any day, just be patient with your local Post Office.. apparently they don't lift a lot of weights lol