Daniel Flock
USWent the extra mile to get me bags short notice We had a group of folks coming in to surf with us before the holiday weekend and I realized I needed more bags of lead/steel shot. I reached out to Spencer via email and he not only offered me a killer military discount he got the bags out immediately to me so I had time to dial in the wave before our guests showed up. I appreciate Spencer and the extra mild he went to help me out.
Bryan Schultz
USAwesome customer service Awesome customer service! I am very impressed with how quickly they responded to my email inquiries. Both times I received a response within one hour. They were also very accommodating in replacing a item that was damaged during shipping.
Matt T
US5 star service 5 star quality Because of Covid my bags took a little longer to get in.. (i ordered 1000lbs and I think the post lady hates me now) i got worried and emailed the company, they responded within 8 hrs each time and it wasnt automated, it was an actual person if you can believe that these days! His name is Spencer and he answered my questions everytime, didnt seem annoyed and was genuinely helpful. Once I received the items I was even happier, the bags are of great quality and they grew my wave to tsunami size. I was so happy I bought 500 more pounds and am now dropping it in the front for a much longer wave. I would recommend these guys to anyone any day, just be patient with your local Post Office.. apparently they don't lift a lot of weights lol
c ceri
US5 stars Great addition to get a more reliable/consistent wake. Received my lead bags a little later than expected, but the quality of the bags is impeccable. The bags are heavy duty with a sturdy seat belt handle which makes them easy to move around without worry of them tearing. The bags themselves are also stitched well and easy to manipulate in case wanting to place them in awkward corners/edges of the boat. Customer service was great with quick responses and solutions to getting my bags delivered just in time for WakeFest! Though the wait was a little longer than expected, it is understandable during the current times and I still give this company 5 stars.
Brian Mata
USVery happy with my purchase Very happy with my purchase, its a very simple bag, noting exciting about the bag itself but what it works is exactly what you want/need. Its adds extra weight in your boat and thats why you buy these bags:)