I found boats.net on line for a hard to…do I found boats.net on line for a hard to find part for my Suzuki Outboard motor , I had searched for several days and sites with no luck , I then found the boats.net website and I could not find the exact part I was searching for so I called them directly , not only was the call answered quickly but the customer service in parts was great and they found exactly what I needed and they had it in stock , I would highly recommend them to friends and family for a resource for boat parts in the future

I ordered and received 6 QC12PEP spark plugs I ordered and received 6 QC12PEP spark plugs at a cost of $91.64 for my 90 HP Etec. The six plugs were put in a plastic baggie without any individual packing or plug protection, this plastic bag was then put into another plastic without any additional packing to protect the plugs from banging against each other during shipping. So I now have six plugs worth almost one hundred dollars that I have no idea if there are any cracks in the electrode end or within the porcelain within the plug. Imagine trying to get credit for a cracked plug in the spring when the plugs are installed. Al Lorenz

I've been ordering from them for years… I've been ordering from them for years many many orders I own a auto repair shop and also do major outboard repairs and I have to say every order is on time and any small issue I've had response is immediate I wish my auto parts suppliers were this good

Customer service replied back to my… Customer service replied back to my request for returning some parts that I bought extra and approved my return right away. I was so happy and I will definitely use Boats.net from now on. Thank you for your excellent customer service!

The prices and delivery time are very…A GOOD COMPANY WITH THE RIGHT STUFF The prices and delivery time are very good. Part that comes is the correct one. Company follows through. Technical difficulties are passed off to the manufacturer with phone number and or web site. So yes, this is a good responsible company that knows its mission and works with the customer.