Bank Partners

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2.80
Based on 20 Reviews

5

40.00%

4

5.00%

3

0.00%

2

5.00%

1

50.00%
About Bank Partners

Bank Partners has been working alongside the NHS to provide flexible (bank) staffing services for nearly three decades. Together with our partner NHS Trusts, we support 58,000 healthcare workers in meaningful flexible careers within the health service. We have an average 98% audit pass rate and on-site teams who are dedicated to ensuring our healthcare workers can get the help they need in person, as well dedicated colleagues on the end of a phone or email within our off-site offices. All our teams are dedicated to helping our partners deliver the long-term plan to drive down agency spend and increase take-up of flexible bank shifts across the NHS.

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Emma
GB

Process can be a little tedious Process can be a little tedious, but just wanted to thank Poppy Wynne for being so helpful. Went above and beyond to make the experience as simple and easy as it could be. Very proactive and supportive in this process, and helped me get my application sorted before my leaving date. Was the most helpful person I spoke to and consistently delivered on her promises. Can’t thank you enough!

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Hope Murray
GB

Terrible Took them ages to register me, my manager had to sort it out for me as they took 4 months to sort it. The two shifts I’ve worked I’ve not been paid on time due to an error on their side. Had to call through to the head of payroll to get it sorted as I was relying on my money coming in and you cannot be playing with people’s money. Everyone was very unhelpful.

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Sofia Folini
GB

Ridiculous system Thousand of emails sent and if you lucky you wait a week for a reply. I have done all the paperwork necessary months in advance in order to not have any problems. I finished my permanent contract on the 3rd of March and today (the 8th) stil I am not sorted. Ridiculous system.

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Carla Moreira
GB

I want to thank you Saffina for her… I want to thank you Saffina for her professionalism, consideration and patience during my application. Warm regards Carla Dos Santos Moreira

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Sarah
GB

Never been paid for locum shifts Never been paid for locum shifts I've worked despite multiple emails and attempts to escalate. Members of staff ping my emails around to each other, passing on responsibility until they reach a dead end and nobody resolves the issue. It also took months and multiple emails from me chasing them to complete my registration to the staff bank. To this day, none of my assigned shifts have appeared on my profile, despite emails confirming that I am on the rota, and I have never received a single pay slip. Genuinely awful experience. This unfortunately means I cannot take on extra locum shifts in my trust as this is the only company they use. I don't know how they can get away without paying staff.

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