Don't expect to receive your purchase. A scam! About 90% of their planes are on backorder and they do not give you any updates. They put planes on sale knowing they cannot get them but still charge your credit card. Cannot speak to a live person! I want to cancel my order but cannot find any way to do so . I wish I had read the reviews prior to purchase. Nothing like the Tower used to be. I heard they are now part of Horizon Hobbies so I will not buy from them either.

Fast services good prices and selection I've made six or so transactions with Towerhobbies for RC and modeling gear and have never had any issues. They offer a good selection and fast order processing. If I'm looking for anything, Tower is my first option before I look to amazon and the other hobby sites.

Terrible customer service Terrible customer service, they lie, they are chronically our of stock on many items. I had an item on pre-order for 6 months and when it got released my order was never fulfilled even when I got subsequent messages saying the item was in stock and I should order now. I contacted their support who lied to me assuring they were going to fulfill the order and the warehouse was processing the shipment. Then a few days later I was told via email to cancel and re-order if I wanted it now that it's again on back order again.

Horrible customer service that lies Horrible customer service that lies, and tries to just run around in circles. Payed for priority shipping, usps said 4 days delivery time after item shipped (priority is 1-3) ordered elsewhere same day and products will be here sooner with the same priority shipping from further away! Oh and the website looks like something out of the late 90s

Terrible company never do business with… Terrible company never do business with them or horizon Hobby going to Traxxas there maggots... Stealing people's money!!!My package didn't have a signature and they put it on front door and someone apparently stole it!! Never buying anything off them or horizon Hobby !!Traxxas is way better business anyway!!