No one home No one home! If you shop (and I hope you don't) at Tower Hobbies, Do Not expect customer service if you need it. - They offer robot online chat. - Their customer support page responds that they are overwhelmed and provides you a useless case number. - Shipping is SLOOOOW - Tower Hobbies is NO MORE! I have two open cases with NO response from Tower Hobbies

Don't try to purchase anything from Tower Don't try to purchase anything from Tower. They are not shipping anything, and customer service is also down. Note also that order cancellations are not allowed. They have a note that explains why. But it sounds like #%$* to me. It looks like they are going out of business and taking orders on stuff they don't have in stock.

TOWER HOBBIES SCORES THE WIN! ⭐️ Another great order arrives with no issues! 👍🏻 Ordered a Spektrum NX8 and upgraded 6000 mah transmitter battery. Ordered on 4/01 and arrived on 4/04 at my door in perfect shape! I’ll call that 100% WIN-WIN! Thank you again Tower Hobbies! ⭐️⭐️⭐️⭐️⭐️ Definitely won my business in the future. 👍🏻

I bought a new plane that was dead on arrival I bought a new plane that was discounted because of cosmetic damage, it arrived with a dead electronics package. Tower hobbies advertised it as working, and now refuse to send either a replacement or even a new board for me to replace. False advertisement for sure.

Tower's System is awful I have spent many hours trying to buy RC aircraft. Their system would go on hold and not conclude the transaction. I recently ordered an RC sailplane. It arrived with a component problem [bad spar insert] after some hours on the computer, I got a replacement. When it arrived it had the exact same problem. Hours later I am told to return everything that there will be no more replacements. I felt like I was treated as some chiesler scamming them. I wanted to alert them that there was a problem and how many others would suffer the same experience.