Horrible customer service that lies Horrible customer service that lies, and tries to just run around in circles. Payed for priority shipping, usps said 4 days delivery time after item shipped (priority is 1-3) ordered elsewhere same day and products will be here sooner with the same priority shipping from further away! Oh and the website looks like something out of the late 90s

TOWER HOBBIES SCORES THE WIN! ⭐️ Another great order arrives with no issues! 👍🏻 Ordered a Spektrum NX8 and upgraded 6000 mah transmitter battery. Ordered on 4/01 and arrived on 4/04 at my door in perfect shape! I’ll call that 100% WIN-WIN! Thank you again Tower Hobbies! ⭐️⭐️⭐️⭐️⭐️ Definitely won my business in the future. 👍🏻

Don't expect to receive your purchase. A scam! About 90% of their planes are on backorder and they do not give you any updates. They put planes on sale knowing they cannot get them but still charge your credit card. Cannot speak to a live person! I want to cancel my order but cannot find any way to do so . I wish I had read the reviews prior to purchase. Nothing like the Tower used to be. I heard they are now part of Horizon Hobbies so I will not buy from them either.

STOP!! STOP!!! DON'T WASTE YOUR TIME GETTING YOUR HOPES UP FOR A GREAT DEAL THAT MAY NOT HAPPEN!!! Ordered a truck in August. It's now over 3 months and I still haven't received the item. Worst customer service I've ever experienced. Their only solution after 3 1/2 months and several email correspondence was to tell me they can refund my money....nothing was said about simply getting me the product I ordered. JUST HORRIBLE!!!!

Lure you in with Coupons & Rebates you can't use I purchased a very larger order (Slash Ultimate w/many accesories) expected to get at least $40 e-cash to spend. Only to find out that my $40 e-cash expired in 5 days from my order, it expired before my order was delivered/even shipped! RC is a big time hobby, and requires constant work/parts. I will never go back to Tower Hobbies regardless of pricing, discounts, coupons, rebates.