I pulled in the parking lot on 4/29 and… I pulled in the parking lot on 4/29 and I had to pay first before entering the DMV building upon entering they were only accepting people with appointments. The parking lot should have a sign that said no walk- in rather than having us pay upfront and stealing my money . I was even able to enter the DMV and they took my money. Can I be refunded?

Overall great but- Overall great, but being able to extend the time within like a 10 minute grace period, if it times out, would be awesome. I had to leave the table mid meal/conversation to go outside and start a new session. So having the ability to restart it if needed (within a short period of course because it does give plenty of notice if you have your phone out) would be helpful for those of us that put our phones away to be polite when having lunch with company.

Everything went well until I tried to… Everything went well until I tried to leave the parking garage. It was early in the morning and the gate would not open when I scanned the QR code. The assistance button did no good because I couldn't understand the lady trying to help. After trying many options, the garage attendant arrived and opened the gate.

Convenient It was very convenient just set up the parking for the 3 days I stayed, not dealing with payments or swipe cards every time it made it easier

Parking.com -- one of the poorest apps… Parking.com -- one of the poorest apps I've ever encountered, and I use it 3-4 times per week. Non-intuitive, inconsistent, and broken. Depending on how you start the app and/or website, you get different parking time calculations (how many hours you're purchasing vs. having to set a fixed departure time). Does not remember various different cars -- and when you do save cars, doesn't auto-populate the state into the app. If you use the website, you can add time close to expiration; in the app this is seldom an option. Needs to be redesigned from the ground up for ease of use.