Spot hero customer service is…outstanding ! Spot hero customer service is outstanding ! You get to speak to a human within seconds of when you call . The agents are friendly , knowledgeable - they can locate your reservation immediately -, and eager to resolve the problem . In this day of AI and anonymity , it is a relief ( almost a joy) to have a service that so readily addresses the occasional problems that arise !

Great prices and lot for overnight parking It was very easy to find a lot that was near where I was staying and the price was right. Although I did not intend on parking there the next night, the location and SpotHero price (more than half what I would have paid if I paid at the lot) was more than I could ask for! Will absolutely use SpotHero for this lot again.

Paid in advance and lot was FULL! I prepaid for parking at Newark EWR Apex. When I got there they said that the lot was full. Almost missed my flight by having to drive around and find another lot. Spot hero gave me credit for the original amount paid, but only a "spot hero account" credit for the difference paid at another lot. They need to weed out the bad lots, or make the buyer whole when they screw up.

I love SpotHero I love SpotHero! It's so easy to find a parking spot and getting in and out is seamless. Parking is a hassle but using SpotHero means I never have to worry about it.

Very crowded after theater but the… Very crowded after theater but the staff worked smoothly and efficiently to retrieve vehicles…bravo!