Scam Company I purchased the parking spot for a baseball game in San Francisco. When I arrived, there was no address on the lot. The photo on the website shows a garage as the purchased lot. When I arrived, it was locked. There were two lots on the street that could have been the lot, both with no address anywhere to be seen. The instructions say do not park in a reserved spot. In the most likely lot that was 22 Federal St, every spot has a reserved sign painted on the asphalt. I tried to call the 24 hour support line, and after 10 minutes of no answer, I gave up on that. I would not purchase for Spot Hero again.

Very crowded after theater but the… Very crowded after theater but the staff worked smoothly and efficiently to retrieve vehicles…bravo!

SpotHero Wins in NYC and DC During my recent trip to NYC and DC, I rented a mid-sized SUV which proved a bit challenging to park on busy city streets, especially during peak daytime hours. However, using SpotHero made finding parking near my destinations incredibly easy. The directions provided were clear, and the valet attendants at both locations were extremely helpful, making my trip much more convenient and stress-free. Highly recommended for city travelers!

The attendant was courteous The attendant was courteous, greeted me with a sincere "good morning" and helped me retrieve a package from the back seat.

Spot hero customer service is…outstanding ! Spot hero customer service is outstanding ! You get to speak to a human within seconds of when you call . The agents are friendly , knowledgeable - they can locate your reservation immediately -, and eager to resolve the problem . In this day of AI and anonymity , it is a relief ( almost a joy) to have a service that so readily addresses the occasional problems that arise !