Ron Williams
GBVery crowded after theater but the… Very crowded after theater but the staff worked smoothly and efficiently to retrieve vehicles…bravo!
CustomerEHW
GBTSpot On SpotHero rep.he representative was very helpful The representative was very helpful, knowledgable and polite. He (Raffael)represents SpotHero well. I needed to cancel one of the two reservations I had made and he quickly completed it for me.
karoline d
GBBe warned!! Be warned!!! The spothero app only allows you to book on the hour or the half hour. I showed up at 7:50pm for an 8pm reservation and at checkout was charged an additional $120. On top of that the spothero app has you enter the vehicle type and if it’s oversized they charge you. However so did the parking garage so I double paid. I informed spothero and they did nothing to help me not even offer me a credit for the overcharge.
GiveBack
GBSpotHero is a Hero The SpotHero app is very impressive. Even more impressive is their customer service support when I encountered an issue (not with the app) in an unfamiliar location. SpotHero's customer service was outstanding.
Ann Flynn
GBImpressive customer service The few times I have ever called Spot Hero for customer assistance. I have been incredibly impressed. Friendly, helpful, easy to understand, and efficient… all of which contribute to an overall great experience.