SpotHero is super helpful for NYC SpotHero is a very convenient app for NYC to help find parking and book in advance. If any problems occur, their customer service is excellent, and they promptly credit you any parking reservations that don't work out.

Impressive customer service The few times I have ever called Spot Hero for customer assistance. I have been incredibly impressed. Friendly, helpful, easy to understand, and efficient… all of which contribute to an overall great experience.

Perfect Location This is the perfect location, right between Symphony Center and Art Institute of Chicago. It's easy to get in, and easy to get out. Staff is cordial and patient.

Very crowded after theater but the… Very crowded after theater but the staff worked smoothly and efficiently to retrieve vehicles…bravo!

Scam Company I purchased the parking spot for a baseball game in San Francisco. When I arrived, there was no address on the lot. The photo on the website shows a garage as the purchased lot. When I arrived, it was locked. There were two lots on the street that could have been the lot, both with no address anywhere to be seen. The instructions say do not park in a reserved spot. In the most likely lot that was 22 Federal St, every spot has a reserved sign painted on the asphalt. I tried to call the 24 hour support line, and after 10 minutes of no answer, I gave up on that. I would not purchase for Spot Hero again.