Noreen Kavanaugh
GBSpot hero customer service is…outstanding ! Spot hero customer service is outstanding ! You get to speak to a human within seconds of when you call . The agents are friendly , knowledgeable - they can locate your reservation immediately -, and eager to resolve the problem . In this day of AI and anonymity , it is a relief ( almost a joy) to have a service that so readily addresses the occasional problems that arise !
Heidi
GBGreat prices and lot for overnight parking It was very easy to find a lot that was near where I was staying and the price was right. Although I did not intend on parking there the next night, the location and SpotHero price (more than half what I would have paid if I paid at the lot) was more than I could ask for! Will absolutely use SpotHero for this lot again.
Tricia Bohanon
GBPerfect Location This is the perfect location, right between Symphony Center and Art Institute of Chicago. It's easy to get in, and easy to get out. Staff is cordial and patient.
Ron Williams
GBVery crowded after theater but the… Very crowded after theater but the staff worked smoothly and efficiently to retrieve vehicles…bravo!
GiveBack
GBSpotHero is a Hero The SpotHero app is very impressive. Even more impressive is their customer service support when I encountered an issue (not with the app) in an unfamiliar location. SpotHero's customer service was outstanding.