SpotHero

125 S. Clark St., 60603, Chicago, United States
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

0.00%

2

10.00%

1

20.00%
About SpotHero

SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. When you book with us you'll get an instant prepaid parking reservation, backed by the SpotHero Guarantee. We operate in 300+ major cities in the US and Canada, and we've helped park over 50 million cars since 2011.

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Bradley Farrer
GB

Poor Customer Service Experience Poor Customer Service Experience, bait and switch, no refund received. I reserved spot downtown Indy for All Star weekend. Arrived QR code did not work in Spot Hero app, paid at parking facility. Requested refund from Spot Hero and provided all the necessary information requested by Spot Hero. Spot Hero confirmed I would be getting full refund, get a email that check would be issued but not for full refund amount that was confirmed to me by multiple email messages. Customer service is not reliable for Spot Hero, pulled a bait and switch and to this date have not received a refund check.

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Ron Williams
GB

Very crowded after theater but the… Very crowded after theater but the staff worked smoothly and efficiently to retrieve vehicles…bravo!

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CustomerEHW
GB

TSpot On SpotHero rep.he representative was very helpful The representative was very helpful, knowledgable and polite. He (Raffael)represents SpotHero well. I needed to cancel one of the two reservations I had made and he quickly completed it for me.

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Marianne
GB

I love SpotHero I love SpotHero! It's so easy to find a parking spot and getting in and out is seamless. Parking is a hassle but using SpotHero means I never have to worry about it.

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Mikhail Lyubman
GB

Great experience Great experience! The attendant greeted me and quickly and efficiently checked in our car. I had the same experience when picking up my car which was ready very quickly. A++ service at this garage location.

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