Great experience Great experience! The attendant greeted me and quickly and efficiently checked in our car. I had the same experience when picking up my car which was ready very quickly. A++ service at this garage location.

SpotHero is a Hero The SpotHero app is very impressive. Even more impressive is their customer service support when I encountered an issue (not with the app) in an unfamiliar location. SpotHero's customer service was outstanding.

Very crowded after theater but the… Very crowded after theater but the staff worked smoothly and efficiently to retrieve vehicles…bravo!

SpotHero Wins in NYC and DC During my recent trip to NYC and DC, I rented a mid-sized SUV which proved a bit challenging to park on busy city streets, especially during peak daytime hours. However, using SpotHero made finding parking near my destinations incredibly easy. The directions provided were clear, and the valet attendants at both locations were extremely helpful, making my trip much more convenient and stress-free. Highly recommended for city travelers!

Paid in advance and lot was FULL! I prepaid for parking at Newark EWR Apex. When I got there they said that the lot was full. Almost missed my flight by having to drive around and find another lot. Spot hero gave me credit for the original amount paid, but only a "spot hero account" credit for the difference paid at another lot. They need to weed out the bad lots, or make the buyer whole when they screw up.