No Savings with Spot Hero It is good to have a reserved spot but I also expected a lower cost. In fact, with the booking fee, the cost was higher. In and out of the lot was easy. Good to have an attendant so that we didn't have to worry about a bar code reader not working well at the exit.

I love SpotHero I love SpotHero! It's so easy to find a parking spot and getting in and out is seamless. Parking is a hassle but using SpotHero means I never have to worry about it.

Great experience Great experience! The attendant greeted me and quickly and efficiently checked in our car. I had the same experience when picking up my car which was ready very quickly. A++ service at this garage location.

Scam Company I purchased the parking spot for a baseball game in San Francisco. When I arrived, there was no address on the lot. The photo on the website shows a garage as the purchased lot. When I arrived, it was locked. There were two lots on the street that could have been the lot, both with no address anywhere to be seen. The instructions say do not park in a reserved spot. In the most likely lot that was 22 Federal St, every spot has a reserved sign painted on the asphalt. I tried to call the 24 hour support line, and after 10 minutes of no answer, I gave up on that. I would not purchase for Spot Hero again.

Impressive customer service The few times I have ever called Spot Hero for customer assistance. I have been incredibly impressed. Friendly, helpful, easy to understand, and efficient… all of which contribute to an overall great experience.