John Chatfield
GBNo Savings with Spot Hero It is good to have a reserved spot but I also expected a lower cost. In fact, with the booking fee, the cost was higher. In and out of the lot was easy. Good to have an attendant so that we didn't have to worry about a bar code reader not working well at the exit.
Scott Rudoff
GBNever using them again. This is the 3rd time in a row that i've used spot hero for event/sports parking and when i get to the venue, the rate for the lot is cheaper than what i paid spot hero. Last night i paid $37 and used a $10 credit they gave me for the last time they over charged me and I get to the lot and the price for people that just drive up is $20. never using them again.
Customer
GBPaid in advance and lot was FULL! I prepaid for parking at Newark EWR Apex. When I got there they said that the lot was full. Almost missed my flight by having to drive around and find another lot. Spot hero gave me credit for the original amount paid, but only a "spot hero account" credit for the difference paid at another lot. They need to weed out the bad lots, or make the buyer whole when they screw up.
Erika Latines
GBThe option provided was a great value The option provided was a great value, perfect location, and felt safe for me to access. I appreciate the offer ase of reserving as well as the automatic update notifications with options to extend my time.
karoline d
GBBe warned!! Be warned!!! The spothero app only allows you to book on the hour or the half hour. I showed up at 7:50pm for an 8pm reservation and at checkout was charged an additional $120. On top of that the spothero app has you enter the vehicle type and if it’s oversized they charge you. However so did the parking garage so I double paid. I informed spothero and they did nothing to help me not even offer me a credit for the overcharge.