CustomerEHW
GBTSpot On SpotHero rep.he representative was very helpful The representative was very helpful, knowledgable and polite. He (Raffael)represents SpotHero well. I needed to cancel one of the two reservations I had made and he quickly completed it for me.
Customer
GBPaid in advance and lot was FULL! I prepaid for parking at Newark EWR Apex. When I got there they said that the lot was full. Almost missed my flight by having to drive around and find another lot. Spot hero gave me credit for the original amount paid, but only a "spot hero account" credit for the difference paid at another lot. They need to weed out the bad lots, or make the buyer whole when they screw up.
Gail B Levine
GBThe attendant was courteous The attendant was courteous, greeted me with a sincere "good morning" and helped me retrieve a package from the back seat.
Tricia Bohanon
GBPerfect Location This is the perfect location, right between Symphony Center and Art Institute of Chicago. It's easy to get in, and easy to get out. Staff is cordial and patient.
GiveBack
GBSpotHero is a Hero The SpotHero app is very impressive. Even more impressive is their customer service support when I encountered an issue (not with the app) in an unfamiliar location. SpotHero's customer service was outstanding.