Ronald-Long Beach,CA
GBI can always count on Airport Center … I can always count on Airport Center parking to be there when I need them. A few months ago, I made the mistake of using one of their competitors - because that had a cheaper price advertised online - but when I went there to park my car, it took a VERY LONG time for me to find a place to park in their over-booked lot - and I almost missed my flight! I have never had any problems like that with Airport Center parking. :)
Heather Leikin
GBcharged for 3 days for 30 hours Add on after the review was posted: Manger Ray reviewed the facts and agreed with me to refund the additional charges. Also said he was going to work with his IT group to adjust charging logic in their system. I appreciate his quick review and correction. I was clearly charged for 2 days. The fine print states that Airport Center?s rates and fees are charged on a daily basis. When your travel goes into the next day, you are charged another full day. Your credit card will be charged in full when you confirm your reservation. No refund will be issued for unused days. I was charged for 2 days, when I was going to be there for 1 day and 4 hours. My flight was delayed I was 2 hours past the 4 hours that I paid for the second day. So I was there for 1 day and 6 hours (approximately) and they charged me for a third day to get out of the lot. Let me be clear, it say NOWHERE on their paperwork or fine print that if you are charged a second day and say you are only going to use a couple hours of that, but it goes over what you think it will be, you will be charged a whole extra day. They do not work with customers to show them where this is written or make things right. I will never park here again and think you should not either.
Richard
GBI would probably actually give it 4… I would probably actually give it 4 stars, but I think a lot of people give this place a low rating because they don't follow instructions. Parking spots are a little bit small, but the price is reasonable and the shuttle service is fairly responsive. We had no problem finding a parking spot. We parked and left our car around 5am and there was a shuttle ready for us. On the way back we called for a shuttle and it arrived shortly after. If you reserve the spot beforehand online (as we did), you should bring the printed proof of the final cost just in case, but when we went to pay it was less than the price originally listed, so the worker kindly gave us the cheaper price. Would definitely use it again
SilveradoCyn
GBParking places are too small. Covered parking was full. Extended waits for shuttles. Parking places are too small, and although I paid for covered parking, there were no covered spaces available. We had a 10-15 minute wait for a shuttle to the airport, and the driver seemed to feel it was his break time, and was very unhappy to take the group out. Pick up was also pretty slow, while standing on the curb watching multiple shuttles from other lots pass.
Suzanne
GBAirport Center Happy Customer We found Airport Center after the one we were going to down the street closed. We like everything about Airport Center, self park, that it's covered, the price and proximity to the airport. We did have a challenge with the elevators being down on one visit but that thankfully that has been rectified. I recommend them when anyone asks!