Parking places are too small. Covered parking was full. Extended waits for shuttles. Parking places are too small, and although I paid for covered parking, there were no covered spaces available. We had a 10-15 minute wait for a shuttle to the airport, and the driver seemed to feel it was his break time, and was very unhappy to take the group out. Pick up was also pretty slow, while standing on the curb watching multiple shuttles from other lots pass.

Parking lot was almost full Parking lot was almost full. I had to drive to the last level to find parking spot even though my reservation had been paid off the previous week. You should have some reserved spots on the first 2 floors for pre-paid reservation customers.

Airport Center has several shuttles… Airport Center has several shuttles running so you're wait is never more than 5-10 mins. However, the parking spots are a bit small so cars tend to take up 2 spaces. This causes an issue when you're looking for a vacant space.

I used this facility on July 29 I used this facility on July 29, 2018. It was easy in and out for me, except I had trouble finding the entrance without sign from street. I called the office, they were helpful to direct me to parking lot entrance which is located in the alley way between the Crown Plaza and Airport Center . it would help if the entrance sign is more conspicuous. The shuttle service was good. I would definite recommend this facility.

Terrible garage Customer service was great, but the facility itself was terrible. The parking spaces were all too narrow so that most cars were parked taking over 2 spaces. It took almost 15 minutes of driving up and down the aisles before I managed to squeeze my car into a spot. When I returned from my trip the elevators were out of order, so I had to lug my suitcase up the stairs to the top floor of the garage. 2 stars only because it was so close to the airport and the drivers and gate attendant were very friendly.