Jaime
GBParking lot was almost full Parking lot was almost full. I had to drive to the last level to find parking spot even though my reservation had been paid off the previous week. You should have some reserved spots on the first 2 floors for pre-paid reservation customers.
Heather Leikin
GBcharged for 3 days for 30 hours Add on after the review was posted: Manger Ray reviewed the facts and agreed with me to refund the additional charges. Also said he was going to work with his IT group to adjust charging logic in their system. I appreciate his quick review and correction. I was clearly charged for 2 days. The fine print states that Airport Center?s rates and fees are charged on a daily basis. When your travel goes into the next day, you are charged another full day. Your credit card will be charged in full when you confirm your reservation. No refund will be issued for unused days. I was charged for 2 days, when I was going to be there for 1 day and 4 hours. My flight was delayed I was 2 hours past the 4 hours that I paid for the second day. So I was there for 1 day and 6 hours (approximately) and they charged me for a third day to get out of the lot. Let me be clear, it say NOWHERE on their paperwork or fine print that if you are charged a second day and say you are only going to use a couple hours of that, but it goes over what you think it will be, you will be charged a whole extra day. They do not work with customers to show them where this is written or make things right. I will never park here again and think you should not either.
PHIL
GBThe last 3 times I have used Airport… The last 3 times I have used Airport Center, there were no spaces left... even though I had a reservation. I had to circle for 45 minutes to find a space. Also the prices have increased so they are not competitive. I have also noticed several airport employees on the shuttle, it appears they have sold out to non travelers. Unfortunately you cannot depend on Airport Center.
PK
GBPrice good with reservation but plan on… Price good with reservation but plan on waiting at the airport for pickup. We waited over an hour and after many calls to dispatch, a van finally arrived. Most of the calls to dispatch went unanswered and when they finally answered you could hear them trying to call the drivers - no response whatsoever. Dispatch was even baffled as to why they hadn't made the rounds after numerous calls. This is the second time we've waited over an hour and never again. Will pay more next time some where else
Patrick
GBI started parking here a long time ago… I started parking here a long time ago and have just continued to do so. Never any issues except for stupid people who park crooked in their spots which could be any lot. Never any damage to my car which is ultimately what’s important. Good price.