Outstanding experience Ease of access, frequent transfer service, courteous and helpful drivers and outstanding cashiers at check-out. The last thing one wants upon arrival after a long trip is a long wait for the shuttle followed by a challenging experience at the cashier. Airport Center's service folks are outstanding!

charged for 3 days for 30 hours Add on after the review was posted: Manger Ray reviewed the facts and agreed with me to refund the additional charges. Also said he was going to work with his IT group to adjust charging logic in their system. I appreciate his quick review and correction. I was clearly charged for 2 days. The fine print states that Airport Center?s rates and fees are charged on a daily basis. When your travel goes into the next day, you are charged another full day. Your credit card will be charged in full when you confirm your reservation. No refund will be issued for unused days. I was charged for 2 days, when I was going to be there for 1 day and 4 hours. My flight was delayed I was 2 hours past the 4 hours that I paid for the second day. So I was there for 1 day and 6 hours (approximately) and they charged me for a third day to get out of the lot. Let me be clear, it say NOWHERE on their paperwork or fine print that if you are charged a second day and say you are only going to use a couple hours of that, but it goes over what you think it will be, you will be charged a whole extra day. They do not work with customers to show them where this is written or make things right. I will never park here again and think you should not either.

I used this facility on July 29 I used this facility on July 29, 2018. It was easy in and out for me, except I had trouble finding the entrance without sign from street. I called the office, they were helpful to direct me to parking lot entrance which is located in the alley way between the Crown Plaza and Airport Center . it would help if the entrance sign is more conspicuous. The shuttle service was good. I would definite recommend this facility.

You guys are awesome You guys are awesome. Near the airport, shuttle is always waiting at the parking garage to take me to the airport. And the shuttle is there to pick me up at the terminal within minutes of calling. Your price is competitive and by making reservations and using the discounts I always get a great deal compared to other parking locations. Keep up the great work!

Parking lot was almost full Parking lot was almost full. I had to drive to the last level to find parking spot even though my reservation had been paid off the previous week. You should have some reserved spots on the first 2 floors for pre-paid reservation customers.