Daryl
GBNo Parking Spaces Left The 3 star rating is due to the difficulty I had locating a parking space. I drove the entire parking structure and managed to find a space because an airport worker could not remember where he parked. He rode with me until his car was located and I parked in his space. I had no other issues. The shuttle arrived shortly after I called around 10:30pm. Lighting was good and elevator worked this time.
Heather Leikin
GBcharged for 3 days for 30 hours Add on after the review was posted: Manger Ray reviewed the facts and agreed with me to refund the additional charges. Also said he was going to work with his IT group to adjust charging logic in their system. I appreciate his quick review and correction. I was clearly charged for 2 days. The fine print states that Airport Center?s rates and fees are charged on a daily basis. When your travel goes into the next day, you are charged another full day. Your credit card will be charged in full when you confirm your reservation. No refund will be issued for unused days. I was charged for 2 days, when I was going to be there for 1 day and 4 hours. My flight was delayed I was 2 hours past the 4 hours that I paid for the second day. So I was there for 1 day and 6 hours (approximately) and they charged me for a third day to get out of the lot. Let me be clear, it say NOWHERE on their paperwork or fine print that if you are charged a second day and say you are only going to use a couple hours of that, but it goes over what you think it will be, you will be charged a whole extra day. They do not work with customers to show them where this is written or make things right. I will never park here again and think you should not either.
Beth
GBTerrible garage Customer service was great, but the facility itself was terrible. The parking spaces were all too narrow so that most cars were parked taking over 2 spaces. It took almost 15 minutes of driving up and down the aisles before I managed to squeeze my car into a spot. When I returned from my trip the elevators were out of order, so I had to lug my suitcase up the stairs to the top floor of the garage. 2 stars only because it was so close to the airport and the drivers and gate attendant were very friendly.
Ronald-Long Beach,CA
GBI can always count on Airport Center … I can always count on Airport Center parking to be there when I need them. A few months ago, I made the mistake of using one of their competitors - because that had a cheaper price advertised online - but when I went there to park my car, it took a VERY LONG time for me to find a place to park in their over-booked lot - and I almost missed my flight! I have never had any problems like that with Airport Center parking. :)
KenG
GBClose, convenient, inexpensive. Just needs wider spaces! Airport center is priced right, it's near the airport, the shuttles are *reasonably* prompt. The only complaint I have is that the spaces are *SO* tiny, that lots of them end out left empty, with not enough room for a car. If they re-painted their spaces with a reasonable width, I'm *convinced* they'd actually fit more cars, because every space could be used. Please widen your spaces, and then you'll be perfect!