NEVER AGAIN NEVER AGAIN! We arrived at LAX, Terminal 7. Shuttles didn‘t even stop, because they were full already. We had to wait 45 minutes and call 3 times until they would finally ask another company for help.

You change your process continually. You change your process continually. You have "sold" all the spots on the lower levels to others - so if you're buying daily parking you're pretty much guaranteed driving to the very top level. Your driver's are the roughest riders ever imagined. They don't need to jam the accelerator and then slam on the brakes at every stop.

The rewards/frequent park program seems… The rewards/frequent park program seems to have gone away. Called numerous times to get updates with no luck. Online reservations was not working, employees redirect to a different website. I used to love your services, including valet and car wash, all that has stopped as well.

Over charging clients I pre-paid for 10 days, when I returned from my trip and scanned my document the unattended exit gate said I was over by 2 hours and had to pay the additional charges to get out. In reality I still had 9 hours remaining on the 10th day. When I pre-paid I did not pay for 9 days and 13 hours I paid for a full 10 days. Once I got out of the garage I went to the attendant and explained to her the situation. She said she couldn’t help me. I asked to talk to her manager and she gave me a business card. I called Thomas Evans direct phone # and wouldn’t you know it the phone # was disconnected. Be careful, Joe’s is trying to double charge you and most people aren’t paying attention to this scam. I disputed my cc charge. Filed a complaint with BBB and California attorney general. Beware of this scam.

I will be SUEING I will be SUEING ! Joes airport parking in Los Angeles Hot my car because he decided to cut in front of me & didn’t even make sure he had enough space no signal on or anything he hit my car & still continue to go knowing he had hit me instead of stopping he kept hitting it with my 11 month old baby inside !!! This men is who hit me & my 11 month old baby !!! Who was screaming crying as we got hit