Just your basic lot. Completely revamped, basic parking now. No more valet service, no more car wash services. These, to me, were what differentiated this lot from the others. I am now parking at Wallypark Premiere, which is owned by the same company but still has these added services.

I was misled about the parking time of… I was misled about the parking time of the ticket. They don’t respond to my complaint. Total silence.

I am a regular client and book… I am a regular client and book reservations online. For the past month I have made reservations online in order to get the discounted rate and use my points. I can no longer do this on the website and it forces me to pay full price for parking and not earn points. I called to try and make reservations over the phone and they stated they could not do that I would have to use the website.

I have contacted Joes multiple times… I have contacted Joes multiple times for problems wiht my account. (I have left voicemails for customer service and spoken to employees at the front desk multiple times) I am not able to retrieve my account on line and i have 3 reciepts that were not applied to my account to earn points. The ladies at the front desk have been incredibly non-helpful and no one from the main office has returned my calls. I travel frequently and am astounded by Joe's lack of regard and failure to even attempt to find a solution. I have tried creating a new account on line and the online system NEVER takes any of my credit cards. I have tried at least 10 times to create new accounts both on my computer with my information and on my husbands wiht his.

Thefts happen regularly Close to the airport and seemed safe enough. Be prepared to find your catalytic converter stolen upon return from your trip. When reported, the employee stated that these thefts occur many times a month. They have no liability. Look for a different parking area!