Eugenia
GBI have contacted Joes multiple times… I have contacted Joes multiple times for problems wiht my account. (I have left voicemails for customer service and spoken to employees at the front desk multiple times) I am not able to retrieve my account on line and i have 3 reciepts that were not applied to my account to earn points. The ladies at the front desk have been incredibly non-helpful and no one from the main office has returned my calls. I travel frequently and am astounded by Joe's lack of regard and failure to even attempt to find a solution. I have tried creating a new account on line and the online system NEVER takes any of my credit cards. I have tried at least 10 times to create new accounts both on my computer with my information and on my husbands wiht his.
Jamie R
GBLet departures out on arrival level. Major inconvenience! Valet parking our car was good. However, the transportation bus to airport was performing departures and arrivals at the same time. We (and others) were let outside the luggage carousels - bottom level. My husband had major back surgery 2 months before and I am handicapped. It was quite difficult and time consuming getting to United’s check in. Upon our return, we were picked up promptly. Checking out at Joe’s parking was easy.
Stephen
GBDone with Joe’s Everything was great! Service with most everyone was wonderful except one. The Casier was rude to me right off the batt. She had an opportunity to fix that behavior and chose not to. I will NEVER USE Joe’s Parkinf Ever again and go out of my way to recommend against it. Thanks.
LA Smith
GBThefts happen regularly Close to the airport and seemed safe enough. Be prepared to find your catalytic converter stolen upon return from your trip. When reported, the employee stated that these thefts occur many times a month. They have no liability. Look for a different parking area!
Scott
GBOver charging clients I pre-paid for 10 days, when I returned from my trip and scanned my document the unattended exit gate said I was over by 2 hours and had to pay the additional charges to get out. In reality I still had 9 hours remaining on the 10th day. When I pre-paid I did not pay for 9 days and 13 hours I paid for a full 10 days. Once I got out of the garage I went to the attendant and explained to her the situation. She said she couldn’t help me. I asked to talk to her manager and she gave me a business card. I called Thomas Evans direct phone # and wouldn’t you know it the phone # was disconnected. Be careful, Joe’s is trying to double charge you and most people aren’t paying attention to this scam. I disputed my cc charge. Filed a complaint with BBB and California attorney general. Beware of this scam.