B Swain
GBWorst Customer Service Ever We selected Gusto because they had built in integration with our accounting software. Generally I have liked the product, but their customer service is among the worst of any company I have ever dealt with. We do not have an assigned account rep. If you have an ongoing issue, you have to deal with a different person each time. They have regularly disabled chat support. My theory is that they have grown too quickly and their infrastructure has not kept up. You cannot email or call anyone there directly. We are in the process of looking for a new provider who actually appears to value their customers.
Joe Grace
GBGusto sucks Gusto sucks. I’ve use d them for years and each year the service gets worse. Customer Service is gone to hell in a handbag. They only have offshore customer service agents who are incapable of helping. And none of their other customer service channels work. Their payroll reports ate now the worst in the industry. Gusto is just a complete waste of time. Save yourself a lot of aggravation and use anybody except gusto.
Tiffany Arnold
GBEasy to use with everything you need. Gusto wallet is a simple platform that makes money management easy. I can see everything I need about my check, create saving goals, and get a debit card if I want.
Mark L Giles
GBIf I could leave a zero star review I… If I could leave a zero star review I would customer service what customer service i have had 3 lots of money taken In the last week totalling £180 trying to talk to customer service and they cut me off and I still had not got a proper answer about this very unhappy will be cancelling my gousto
Martin Lewis
GBsomething fishy … opened our dinner for tonight the packaging explains carefully sourced for gusto, packing does not indicate source , why are they shy to say , I suspect it’s from a far east fish farm. I have image of packaging