Gusto

525 20th Street, 94107, San Francisco, United States
http://gusto.com
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2.50
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

20.00%

1

45.00%
About Gusto

Modern payroll built for small businesses. Gusto was designed and engineered to make payroll, benefits, and HR easier for small and medium sized businesses. - Automatic payroll tax filing - Compliance support - Easy benefits integrations - Hiring and onboarding tools - Access to HR experts Get started Gusto is the people platform. Running a business goes beyond payroll. Gusto also offers affordable health benefits options and even free financial benefits to help employees save and manage their money. Plus, 401(k)s, and 529 College Savings. Favorite software? We integrate with that. We sync with your favorite tools — QuickBooks, Xero, T Sheets, Homebase, Clover, Shopify, Expensify, and many more. See all our integrations Plans start at just $46/month. No matter your business size or goals we have a plan for you. Transparent pricing. Flexible features. No hidden fees. See all plans

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Don Harris
GB

Horrible customer service Customer service is absolutely terrible. It has been a nightmare with payroll changes that are never entered into the system correctly. And i only employ three people and I'm one of them. Too many foreigners who don't even speak English clearly. I'm so done with this company

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Tiffany Arnold
GB

Easy to use with everything you need. Gusto wallet is a simple platform that makes money management easy. I can see everything I need about my check, create saving goals, and get a debit card if I want.

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Stephanie Buehler
GB

The worst customer service The worst customer service! No reports available, no detail, there was paperwork that needed to be signed but no alert sent. Chat is always down, every email takes days and has a standard "This is a high volume time." Well, every day is a high volume day for me as well, that is why I am paying for a service. I am going to happily open my wallet and go with an established payroll company. BTW I have a micro business, I can't imagine the nightmare created if I had a large business.

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Eva M Jensen
GB

Startups AVOID Gusto - TRUST the reviews on this one Gusto has changed. DON'T use Gusto. Even if you received a recommendation of Gusto. I USED to recommend Gusto to everyone. That's why I blindly signed up again in 2024. DON'T do it. Their platform and Customer Service is NOT functioning anymore. Don't put your business through what mine went through. Customer service will run you around in circles, postpone the calls, put you on hold constantly, and create NUMEROUS tickets for the same issue - again and again and again. Something has gone wrong in Gusto. Stay way!

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Phyl Voy
GB

I have nothing good to say about this… I have nothing good to say about this company. Each customer service rep at Gusto has told us different things for the check reversal we initiated. Come to find out none of them are able to see in real time if funds have actually been disbursed or not. They say give it 3-5 business days. We are actively looking to find a different payroll company. Spare yourselves the headache and look elsewhere for payroll services.

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