AYACO
GBGusto Is The Best! Gusto is my hero! I see so many bad reviews on the website about this software. Say whatever you want but Gusto is literally saved my life! I previously used a QuickBooks Online Payroll and at the time that I should have to do the payroll they put my account on hold. I found Gusto at the very last minute and decided to use the service. So far Gusto is way more easy compare to QuickBooks and they have a reasonable subscription fees. Thank you Gusto and team!
Stephanie Buehler
GBThe worst customer service The worst customer service! No reports available, no detail, there was paperwork that needed to be signed but no alert sent. Chat is always down, every email takes days and has a standard "This is a high volume time." Well, every day is a high volume day for me as well, that is why I am paying for a service. I am going to happily open my wallet and go with an established payroll company. BTW I have a micro business, I can't imagine the nightmare created if I had a large business.
Eva M Jensen
GBStartups AVOID Gusto - TRUST the reviews on this one Gusto has changed. DON'T use Gusto. Even if you received a recommendation of Gusto. I USED to recommend Gusto to everyone. That's why I blindly signed up again in 2024. DON'T do it. Their platform and Customer Service is NOT functioning anymore. Don't put your business through what mine went through. Customer service will run you around in circles, postpone the calls, put you on hold constantly, and create NUMEROUS tickets for the same issue - again and again and again. Something has gone wrong in Gusto. Stay way!
Martin Lewis
GBsomething fishy … opened our dinner for tonight the packaging explains carefully sourced for gusto, packing does not indicate source , why are they shy to say , I suspect it’s from a far east fish farm. I have image of packaging
Phyl Voy
GBI have nothing good to say about this… I have nothing good to say about this company. Each customer service rep at Gusto has told us different things for the check reversal we initiated. Come to find out none of them are able to see in real time if funds have actually been disbursed or not. They say give it 3-5 business days. We are actively looking to find a different payroll company. Spare yourselves the headache and look elsewhere for payroll services.