Gusto

525 20th Street, 94107, San Francisco, United States
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2.50
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

20.00%

1

45.00%
About Gusto

Modern payroll built for small businesses. Gusto was designed and engineered to make payroll, benefits, and HR easier for small and medium sized businesses. - Automatic payroll tax filing - Compliance support - Easy benefits integrations - Hiring and onboarding tools - Access to HR experts Get started Gusto is the people platform. Running a business goes beyond payroll. Gusto also offers affordable health benefits options and even free financial benefits to help employees save and manage their money. Plus, 401(k)s, and 529 College Savings. Favorite software? We integrate with that. We sync with your favorite tools — QuickBooks, Xero, T Sheets, Homebase, Clover, Shopify, Expensify, and many more. See all our integrations Plans start at just $46/month. No matter your business size or goals we have a plan for you. Transparent pricing. Flexible features. No hidden fees. See all plans

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Tiffany Arnold
GB

Easy to use with everything you need. Gusto wallet is a simple platform that makes money management easy. I can see everything I need about my check, create saving goals, and get a debit card if I want.

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Phyl Voy
GB

I have nothing good to say about this… I have nothing good to say about this company. Each customer service rep at Gusto has told us different things for the check reversal we initiated. Come to find out none of them are able to see in real time if funds have actually been disbursed or not. They say give it 3-5 business days. We are actively looking to find a different payroll company. Spare yourselves the headache and look elsewhere for payroll services.

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B Swain
GB

Worst Customer Service Ever We selected Gusto because they had built in integration with our accounting software. Generally I have liked the product, but their customer service is among the worst of any company I have ever dealt with. We do not have an assigned account rep. If you have an ongoing issue, you have to deal with a different person each time. They have regularly disabled chat support. My theory is that they have grown too quickly and their infrastructure has not kept up. You cannot email or call anyone there directly. We are in the process of looking for a new provider who actually appears to value their customers.

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Don Harris
GB

Horrible customer service Customer service is absolutely terrible. It has been a nightmare with payroll changes that are never entered into the system correctly. And i only employ three people and I'm one of them. Too many foreigners who don't even speak English clearly. I'm so done with this company

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Stuart
AU

Hiring via Gusto far superior to EoR providers After a horrible experience with an Employer of Record, we concluded that it couldn't be any worse for us to manage the hiring of a US based employee ourselves. We had a US based company already, so decided to use Gusto to manage the rest. Super easy onboarding, manages health insurance, 401K, payroll and registration processes. I'm impressed. Yes more do do that an EoR, but at least we don't have to deal with their errors and their "attitude". Oh and also its $40 a month not $400++++

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