Jonathan Eshleman
GBGusto Wallet is awesome Gusto Wallet has totally accelerated my financial health. I get a detailed visual breakdown of each paystub and can easily adjust my withholding within the mobile app. The spending accounts interest rates are the best I've seen, and their mobile app frontend design is excellent- important info up front and easy to navigate to detailed info. 100% recommend
B Swain
GBWorst Customer Service Ever We selected Gusto because they had built in integration with our accounting software. Generally I have liked the product, but their customer service is among the worst of any company I have ever dealt with. We do not have an assigned account rep. If you have an ongoing issue, you have to deal with a different person each time. They have regularly disabled chat support. My theory is that they have grown too quickly and their infrastructure has not kept up. You cannot email or call anyone there directly. We are in the process of looking for a new provider who actually appears to value their customers.
Eva M Jensen
GBStartups AVOID Gusto - TRUST the reviews on this one Gusto has changed. DON'T use Gusto. Even if you received a recommendation of Gusto. I USED to recommend Gusto to everyone. That's why I blindly signed up again in 2024. DON'T do it. Their platform and Customer Service is NOT functioning anymore. Don't put your business through what mine went through. Customer service will run you around in circles, postpone the calls, put you on hold constantly, and create NUMEROUS tickets for the same issue - again and again and again. Something has gone wrong in Gusto. Stay way!
Tiffany Arnold
GBEasy to use with everything you need. Gusto wallet is a simple platform that makes money management easy. I can see everything I need about my check, create saving goals, and get a debit card if I want.
Mark L Giles
GBIf I could leave a zero star review I… If I could leave a zero star review I would customer service what customer service i have had 3 lots of money taken In the last week totalling £180 trying to talk to customer service and they cut me off and I still had not got a proper answer about this very unhappy will be cancelling my gousto