something fishy … opened our dinner for tonight the packaging explains carefully sourced for gusto, packing does not indicate source , why are they shy to say , I suspect it’s from a far east fish farm. I have image of packaging

Startups AVOID Gusto - TRUST the reviews on this one Gusto has changed. DON'T use Gusto. Even if you received a recommendation of Gusto. I USED to recommend Gusto to everyone. That's why I blindly signed up again in 2024. DON'T do it. Their platform and Customer Service is NOT functioning anymore. Don't put your business through what mine went through. Customer service will run you around in circles, postpone the calls, put you on hold constantly, and create NUMEROUS tickets for the same issue - again and again and again. Something has gone wrong in Gusto. Stay way!

Worst Customer Service Ever We selected Gusto because they had built in integration with our accounting software. Generally I have liked the product, but their customer service is among the worst of any company I have ever dealt with. We do not have an assigned account rep. If you have an ongoing issue, you have to deal with a different person each time. They have regularly disabled chat support. My theory is that they have grown too quickly and their infrastructure has not kept up. You cannot email or call anyone there directly. We are in the process of looking for a new provider who actually appears to value their customers.

Gusto Is The Best! Gusto is my hero! I see so many bad reviews on the website about this software. Say whatever you want but Gusto is literally saved my life! I previously used a QuickBooks Online Payroll and at the time that I should have to do the payroll they put my account on hold. I found Gusto at the very last minute and decided to use the service. So far Gusto is way more easy compare to QuickBooks and they have a reasonable subscription fees. Thank you Gusto and team!

Clunky, Inefficient Time Drain We will never use FSA again due to poor experience with this company. All our clinics hated them, because they always denied forms for vague reasons although other companies never had issues. Eventually, we gave up using our funds altogether because everything was either rejected (including ordered by doctor) or took so much time to document that it wasn't worth any pre-tax savings. Im sure they keep a lot of money with this approach. Employers: Look out for your employees and look elsewhere for FSA and payroll.