Gusto

525 20th Street, 94107, San Francisco, United States
http://gusto.com
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2.50
Based on 20 Reviews

5

30.00%

4

0.00%

3

5.00%

2

20.00%

1

45.00%
About Gusto

Modern payroll built for small businesses. Gusto was designed and engineered to make payroll, benefits, and HR easier for small and medium sized businesses. - Automatic payroll tax filing - Compliance support - Easy benefits integrations - Hiring and onboarding tools - Access to HR experts Get started Gusto is the people platform. Running a business goes beyond payroll. Gusto also offers affordable health benefits options and even free financial benefits to help employees save and manage their money. Plus, 401(k)s, and 529 College Savings. Favorite software? We integrate with that. We sync with your favorite tools — QuickBooks, Xero, T Sheets, Homebase, Clover, Shopify, Expensify, and many more. See all our integrations Plans start at just $46/month. No matter your business size or goals we have a plan for you. Transparent pricing. Flexible features. No hidden fees. See all plans

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Eva M Jensen
GB

Startups AVOID Gusto - TRUST the reviews on this one Gusto has changed. DON'T use Gusto. Even if you received a recommendation of Gusto. I USED to recommend Gusto to everyone. That's why I blindly signed up again in 2024. DON'T do it. Their platform and Customer Service is NOT functioning anymore. Don't put your business through what mine went through. Customer service will run you around in circles, postpone the calls, put you on hold constantly, and create NUMEROUS tickets for the same issue - again and again and again. Something has gone wrong in Gusto. Stay way!

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Reme Rashid
GB

Extremely frustrating experience with… Extremely frustrating experience with Gusto benefits. I've called several times, had to keep explaining the same issue several times. They keep coming back with half answers over email, and the next time I call it's a new agent and repeat full cycle. Benefits department was clueless on questions on benefits after employee is offboarded. Tried transferring to a different department even though I asked to be placed on the call back list. For someone managing several responsibilities, Gusto has wasted so much of my time.

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Jonathan Eshleman
GB

Gusto Wallet is awesome Gusto Wallet has totally accelerated my financial health. I get a detailed visual breakdown of each paystub and can easily adjust my withholding within the mobile app. The spending accounts interest rates are the best I've seen, and their mobile app frontend design is excellent- important info up front and easy to navigate to detailed info. 100% recommend

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Phyl Voy
GB

I have nothing good to say about this… I have nothing good to say about this company. Each customer service rep at Gusto has told us different things for the check reversal we initiated. Come to find out none of them are able to see in real time if funds have actually been disbursed or not. They say give it 3-5 business days. We are actively looking to find a different payroll company. Spare yourselves the headache and look elsewhere for payroll services.

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Mark L Giles
GB

If I could leave a zero star review I… If I could leave a zero star review I would customer service what customer service i have had 3 lots of money taken In the last week totalling £180 trying to talk to customer service and they cut me off and I still had not got a proper answer about this very unhappy will be cancelling my gousto

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