Joanie Deserves a Raise! Joanie went above and beyond to make this experience not even just tolerable but enjoyable. She was articulated, genuine, friendly, and easy to work with. Give that lady a raise.

Intoxalock and their representative Mr. Adam Burke are amazing! I have just started using your service with the assistance of Mr. Adam Burke. Thus far into the process of obtaining proper paperwork, arranging payment, and having interlock device installed in the next few weeks has been a easy task with Mr. Burke's expert assistance. He has made my unfortunate decision, daunting and complicating process of having device installed and enrolling me with your companies services an actual easy, and straightforward dealing. Our complicated world would be a lot better if such friendly, knowledgeable, and caring employees like Mr. Burke were employed by every company and business! I'd recommend your company and Mr. Burke to anyone that makes a mistake and requires your services! I gave him a five star review, but wish there was an option for 100! Thank you Mr. Burke!

Interlock Newbie I experienced great representatives that helped me through the process of getting my interlock hooked up in my vehicle. I will by far refer my friends and family.

Liars, crooks The sales associate Adam Eckland was a smooth talker of course he was knowledgeable, professional and patient.But, he lied to me telling me my first payment of 54$ wouldn't be due until 2 weeks after the installation. However, the very next day I had an "overdue balance" of $150...say what ?? He lied and didn't tell me about their installation fee..then he said I could get a hold of him directly through his extension but, I tried the number over and over again...don't like how they ask you for a credit card over the phone almost immediately to pay the $30 fee "to move forward" made me a little uneasy.

I spoke with their customer service I spoke with their customer service, and they were not helpful at all. Explained couple times on my device was malfunctioning. I got a violation because I had arrived home and was ready to unplug it and bring my device home, but as I unplugged it I got a retest signal and the device was tripping. The day after I went to plug my device and I got a Violation and all sorts of beeping. Explained to the customer service the issue on that system and she tried charging me for that and putting on my bill. I’m very upset with IntoxaLock, they’re supposed to be helping me out.