Sarah Currie
GBTruly a gem Larry is Truly a gem Larry is! He made the whole process easy and exciting. Gave great words of wisdom and motivation. The man needs a raise or to become the CEO in my opinion. Absolutely fantastic customer service. I can’t wait to play my country song backwards and get my life back ;)! Thanks Larry!
Katerina Sinha
GBSo far so good! Anthony Falchi has been so much fun to work with to set up my install So far so good! I had spoken with Tod Shook for services in NC and he was helpful and nice and now am working with Anthony Falchi to set everything in. He has been amazing and made the whole process easy and fun even with my difficult schedule! I was curious and looked through the 1-star reports though, so despite how pleased I am with Anthony setting up my installation, I'm a little nervous about the rest of the year now, lol. Hopefully those were just from other states though, and NC facilities are some of why you all get so many 4 and 5-stars! I understand that there are many operating facilities in several states :) So I'll give it a try!
MARY DAVIS
GBJoanie Deserves a Raise! Joanie went above and beyond to make this experience not even just tolerable but enjoyable. She was articulated, genuine, friendly, and easy to work with. Give that lady a raise.
Hidie
GBAmazing Experience I called pretty upset yesterday due to a different company and the run around they’ve been giving me, I spoke with Hamilton at Intoxalock. He was professional, helpful, honest, and thorough. He went above and beyond to help me during a super stressful time and made my experience so much easier. This man is amazing! He followed up with me today, scheduled an appointment for me to remove my previous device and get my new one installed. Thank you Hamilton for your outstanding customer service and being so empathetic to my situation.
Brian Petersen
GBConsidering why I was contacting your… Considering why I was contacting your company which no one wants to do, James Lutz was very helpful. He researched best options for me and kept reminding me this situation was temporary. I appreciated his attitude is this situation...thanks - James