Amazing Experience I called pretty upset yesterday due to a different company and the run around they’ve been giving me, I spoke with Hamilton at Intoxalock. He was professional, helpful, honest, and thorough. He went above and beyond to help me during a super stressful time and made my experience so much easier. This man is amazing! He followed up with me today, scheduled an appointment for me to remove my previous device and get my new one installed. Thank you Hamilton for your outstanding customer service and being so empathetic to my situation.

I spoke with their customer service I spoke with their customer service, and they were not helpful at all. Explained couple times on my device was malfunctioning. I got a violation because I had arrived home and was ready to unplug it and bring my device home, but as I unplugged it I got a retest signal and the device was tripping. The day after I went to plug my device and I got a Violation and all sorts of beeping. Explained to the customer service the issue on that system and she tried charging me for that and putting on my bill. I’m very upset with IntoxaLock, they’re supposed to be helping me out.

Thanks Phil! Not only, the patience, but the honesty and detailed info I received from Phil was amazing! He had the patience to wait on me to look around. He followed up and made sure any questions I had were answered. Not only that, he also helped in coming up with questions to ask the competition. After all that, he did everything in his power to make sure I got a better deal than any other offer I had received. He made the terrible decision i put my self in, so easy to deal with as far as the set up goes. He helped me get an appointment on a day that fit my busy schedule and got me a discount along with it. Thank you Phil!

Called in for a quote and ended up just… Called in for a quote and ended up just doing everything right away. Anthony was VERY informative and professional. Had answers for every question I had and after a few minutes I realized I wasn’t going to get a better price or deal for everything included. Wasn’t going to find better customer service either. I was shopping for new insurance with SR22 and he referred me to their sister company who came in almost $100 a month cheaper than the lowest I found so I killed two birds w one stone with him. Anthony made this process so easy for me. Highly recommend.

Darren was extremely helpful Darren was extremely helpful. Walked me thru everything excellent. Explained everything throughly. Best customer service I've had in year's.. He went above and beyond to make this process easy