Seemed too good to be true Seemed too good to be true, but it wasn't! Purchased top of the line warn winch for 20%less than next best pricing I could find. Was listed as open box, but other than little extra tape on packaging, it looked new. Arrived in quoted time, in working order and complete with accessories. Customer service even offered an extra two weeks on exchange warranty since it's a Christmas gift. Good people, good site

Shipping is confusing Quick delivery of the extra battery but still waiting on the main unit after a week. Even though it shows everything was delivered I'm still waiting on the Wave II. Update, The app that tracks says everything was delivered but the email does have two tracking numbers. It's been over a week and now says was supposed to be delivered today Monday now says it's been delayed. Last checked in Pennsylvania.

Great experience Great experience. Ordered my winch Sunday night, it shipped Monday and arrived Tuesday. In perfect condition. These guys are on it.

Great Customer Service I took advantage of the Black Friday pricing on EcoFlow not realizing I had placed the wrong order. Zac was super helpful on getting things straightened out and the order shipped in a timely fashion. Looking forward to getting the system installed and tried out in the near future.

Quickest time from order to delivery I’ve ever had. This makes the fourth time I have ordered from this company. And it certainly would not be the last. I’m very pleased with the fact any questions I have are promptly and intelligently answered. And you just can’t beat the delivery, always sooner than I expect.