Great Customer Service I took advantage of the Black Friday pricing on EcoFlow not realizing I had placed the wrong order. Zac was super helpful on getting things straightened out and the order shipped in a timely fashion. Looking forward to getting the system installed and tried out in the near future.

Shipping is confusing Quick delivery of the extra battery but still waiting on the main unit after a week. Even though it shows everything was delivered I'm still waiting on the Wave II. Update, The app that tracks says everything was delivered but the email does have two tracking numbers. It's been over a week and now says was supposed to be delivered today Monday now says it's been delayed. Last checked in Pennsylvania.

I was very happy with their price discount. I was very happy with their black friday price discount. The order came in 4 different packages arriving on different days. Only the biggest box arriving first had a tracking number. The other 3 shipments I had no idea were on their way. This confused me when the biggest box arrived first I had to call to ask about the other missing items. They were quick to call back and let me know that they were on there way with no tracking number. I eventually received everything and am happy.

Excellent experience as my order of the… Excellent experience as my order of the 4kwh power kit was shipped out within the next day and arrived intact. Have not yet installed the kit but read all the detailed information. Looking forward to this next phase of van life power management.

refrigerator/freezer chest… I ordered a refrigerator/freezer chest that came quickly and well packaged. I am so impressed! I plugged the unit in to my inverter in my work van and on the hottest day of the year, without the van running, it held my preset temperatures and my van started right up (diesel) after over 18 hours of inverter operation! Great job and great prices!! Thank you!