Very Quick service Very Quick service. received an email almost immediately that the product was ready to ship. Believe we got the product in 2 to 3 days!! Wow. Also received a personal email from the owner of the company making sure all was great with the order !

Shipping is confusing Quick delivery of the extra battery but still waiting on the main unit after a week. Even though it shows everything was delivered I'm still waiting on the Wave II. Update, The app that tracks says everything was delivered but the email does have two tracking numbers. It's been over a week and now says was supposed to be delivered today Monday now says it's been delayed. Last checked in Pennsylvania.

Great Customer Service I took advantage of the Black Friday pricing on EcoFlow not realizing I had placed the wrong order. Zac was super helpful on getting things straightened out and the order shipped in a timely fashion. Looking forward to getting the system installed and tried out in the near future.

I was very happy with their price discount. I was very happy with their black friday price discount. The order came in 4 different packages arriving on different days. Only the biggest box arriving first had a tracking number. The other 3 shipments I had no idea were on their way. This confused me when the biggest box arrived first I had to call to ask about the other missing items. They were quick to call back and let me know that they were on there way with no tracking number. I eventually received everything and am happy.

Very happy! Price was extremely good and the promptness of delivery was excellent. Product arrived just as described and works as hoped. Very happy with the entire process and with RackUp+Go!