Best AC unit on the market! So glad I finally put an AC unit in my van and I went with the best on the market. Was recommended by a friend and the unit cools quickly and efficiently, requiring minimal power usage. The owners are great and helped with any questions or concerns I had before purchasing. Only regret is not buying this sooner.

Very Quick service Very Quick service. received an email almost immediately that the product was ready to ship. Believe we got the product in 2 to 3 days!! Wow. Also received a personal email from the owner of the company making sure all was great with the order !

Excellent experience as my order of the… Excellent experience as my order of the 4kwh power kit was shipped out within the next day and arrived intact. Have not yet installed the kit but read all the detailed information. Looking forward to this next phase of van life power management.

Poor Customer Service - Took my money and still have not shipped Placed an order for a Velit AC and got a tracking number with label created. 1 week later the order still had not shipped. Called and emailed them to get an update and was told they would check with the warehouse and get back to me. 2 days later and there is still no response or update and the order still hadn’t shipped. Now their phone just goes to voicemail. Update: I did finally get an email later today but only after I emailed them again twice and left a voicemail. It does appear that the issue was primarily with Velit being out of stock. However, it is true they took 2 days from my first inquiry to get me an answer which was basically that they are going to cancel my order. So 1 week after my order I’m now waiting for my refund which they say has been processed but hasn’t shown up in my account yet. They seem like a reputable company but I think they are short staffed and slow to respond when they have issues.

Quickest time from order to delivery I’ve ever had. This makes the fourth time I have ordered from this company. And it certainly would not be the last. I’m very pleased with the fact any questions I have are promptly and intelligently answered. And you just can’t beat the delivery, always sooner than I expect.