RackUp+Go gave me a good price and shipped my Wave 2 air conditioner earlier than expected. They followedA,up on my online order RackUp+Go presented a,good website, the best price I found, and followed up with responses to my questions prior to the final order. Then also had good customer service for tracking my delivery, which arrived earlier than expected. Thank you

All good except I’ve send a couple… All good except I’ve send a couple emails about the quick connect. I’m looking for a female end so I can connect my hose to the tank but no response’s Can you tell me the manufacturer or where to get one. Thanks Mike

Poor Customer Service - Took my money and still have not shipped Placed an order for a Velit AC and got a tracking number with label created. 1 week later the order still had not shipped. Called and emailed them to get an update and was told they would check with the warehouse and get back to me. 2 days later and there is still no response or update and the order still hadn’t shipped. Now their phone just goes to voicemail. Update: I did finally get an email later today but only after I emailed them again twice and left a voicemail. It does appear that the issue was primarily with Velit being out of stock. However, it is true they took 2 days from my first inquiry to get me an answer which was basically that they are going to cancel my order. So 1 week after my order I’m now waiting for my refund which they say has been processed but hasn’t shown up in my account yet. They seem like a reputable company but I think they are short staffed and slow to respond when they have issues.

Very happy! Price was extremely good and the promptness of delivery was excellent. Product arrived just as described and works as hoped. Very happy with the entire process and with RackUp+Go!

You delivered what I ordered almost… You delivered what I ordered almost before I ordered it. Thanks for your competence