Completely satisfied with the CR Max. Superb piece of diagnostic equipment. Initial registration and setting up needs to be simpler. First use told me of vehicle issues that were not initially evident from basic OBD tools. Good value for money particularly for the range of covered vehicles as standard.

The unit did not work as expected The unit did not work as expected. On contact I was told it need to be updated. As I didn't have access to a computer I couldn't do an update . As it was supposed to be brand specific, JLR I would have thought it have at least shown a screen . So not impressed. It would be good if the supplier updated if this is the case before dispatch to the customer.

This company is very easy to contact… This company is very easy to contact and deal with online. I am dealing with Dianne and Beth who have been extremely helpful I would highly recommend this company and the service and equipment they provide.

Excellent service The item arrived promptly and once the software had been updated it worked perfectly with my Porsche. So many fault codes to investigate!

Sent a unit that didn't work Sent a unit that didn't work, Had to delete files then re-install them. That didn't fix the problem after several weeks of e-mail Tennis they just stopped communicating with me. So now im £300 odd quid out of pocket with something that isn't working, with the prospect of trying to send it back and buying the thing i need from a more reputable supplier.