Fast and easy… I didn’t give 5 stars because they sent me the wrong key fob initially and they’re tough to communicate with. After I was sent the correct one however it was fast and easy to program it.

Classic user error. They saved the day. I didn’t really have all my ducks in a row and made some mistakes in my communication to Tom’s. For example, I didn’t watch the videos I needed and ordered the wrong programmer. They refunded my original order and just charged me for the correct programmer. Everything worked once I did my part. The only thing that would’ve made this perfect would be talking to a live person and not waiting on email. I was in no rush, just anxious to see if things worked as easy as they say and it did. They saved me hundreds for two keys.

Great, But A Few Minor Issues Customer Service was very good but can be a bit slow. The key programmer did not work on my Note 9. So if you have a Note 9 you will need to use another phone for this to work. Once I used another phone the programming was simple and the YouTube videos were very helpful.

Excellent Experience! Customer service is excellent. Received the product promptly. We watched a YouTube video from Tom's Key Company first, before attempting to program the new key. The instructions included were very simple. It took less than 10 minutes to program our new key. I highly recommend Tom's Key Company. When we returned the rental devices, our money was refunded promptly. We will definitely use Tom's Key Company again in the future. I recommend it to anyone who needs a new key. We saved $100's by using Tom's Key Company. Excellent product & customer service!

I had a great experience with toms… I had a great experience with toms keys. They were very helpful with communicating back and forth and helped me find a solution to my problem with the car I just purchased. I will definitely use them again. Highly recommend them for your key solution issues.