5/5 experience Great experience with US Coachways! Driver was on time, professional, incredibly communicative and we had a great experience. I booked a bus to go up to Winter Park for our staff for about 40 people and it went very smooth. I've had issues with charter buses in the past but we had absolutely 0 issues. 5/5 stars!

US Coachways - best bus company around!!! US Coachways is an awesome experience from booking with Tony Tommasino to the excellent communication about our bus ---- to our bus arriving on time and having a great driver! I could not be more happy with our experience. And for me personally - who books the reservation that 26 people are counting on -- to have a company that I can depend - EVERY TIME - means the world to me! Thank you US Coachways for being The Best!!!!

We hired US Coachways about a week… We hired US Coachways about a week before our wedding. We had another bus company booked and paid for since April; however, when we called two weeks before our wedding date to go over details they did not respond to our calls or emails. We were in a bit of a panic, so we called US Coachways, they were able to accommodate our date, very responsive and all around amazing!!! The woman who helped us was Melissa and she was on top of everything for us, we can not thank them enough. The bus driver was so great and we got us back to our hotel safe and sound. I would highly recommend using this company!!

Forty Disabled People Stranded Our group reserved and paid six weeks ahead for an ADA bus (lift equipped). $2711 from our little nonprofit. The bus cancelled the afternoon before our trip, and even though at that time we would have settled for a non-ADA bus, they claimed THERE WERE NO OTHER BUSES available to take our disabled members from north Texas to San Antonio. We have begged for a refund, sent two lawyer letters, and reported them to BBB. THEY JUST DON'T CARE!!!

The Charter Bus never showed up The Charter Bus never showed up, and company is currently refusing to process a refund. The charter was supposed to happen in November. It is February 12, and we still do not have a refund because they do not have the funds.