Drew
GBExceeded Expectations Reasonably priced. Clean new bus. Friendly, helpful, driver. Right on time.
Judith Laufer
GBForty Disabled People Stranded Our group reserved and paid six weeks ahead for an ADA bus (lift equipped). $2711 from our little nonprofit. The bus cancelled the afternoon before our trip, and even though at that time we would have settled for a non-ADA bus, they claimed THERE WERE NO OTHER BUSES available to take our disabled members from north Texas to San Antonio. We have begged for a refund, sent two lawyer letters, and reported them to BBB. THEY JUST DON'T CARE!!!
R. Pollock
GBGood experience Your driver was right on time, courteous and careful. The bus was clean, modern and comfortable.
Debbie Simpkins, Program Director, LEAD Maryland
GBThe driver was professional The driver was professional, dressed appropriately, polite, and knew where to go. The bus was on time and clean. Nice experience.
James
GBBus no-showed and 4 months later still no refund On July 19, 2023, we booked two buses for a group airport transfer. Unfortunately, only one bus showed up and we were forced to hire Ubers to transport our group to the airport so they didn't miss their flights. We agreed to a partial refund for the bus that no-showed. After multiple emails and phone calls, it is now 4 MONTHS later and we are still waiting for a refund. I tried to call the finance department, but the number diverts to Customer Service, who refer me back to finance.