Forty Disabled People Stranded Our group reserved and paid six weeks ahead for an ADA bus (lift equipped). $2711 from our little nonprofit. The bus cancelled the afternoon before our trip, and even though at that time we would have settled for a non-ADA bus, they claimed THERE WERE NO OTHER BUSES available to take our disabled members from north Texas to San Antonio. We have begged for a refund, sent two lawyer letters, and reported them to BBB. THEY JUST DON'T CARE!!!

We traveled today from Binghamton We traveled today from Binghamton, NY to the Bronx,NY. Our driver Kismet was EXCEPTIONAL! On time, we made great time to reach out destination and great accommodating our needs throughout the day. The bus however was a disaster! Very dirty, bathroom wasn't completely functional and bus throughout was not cleaned out, and generally needed to be upgraded!.

Thanks Michelle G and Melissa G From start to finish Michelle G, and Melissa G have been great. Always, professional, accommodating, and responsive. The drivers were warm, and friendly. I am however perturbed by the lack of the ability to facilitate ‘house accounts.’

Not the best service Not the best service. The agent was very curt and inflexible. The driver was driving erratically, and was even on his phone. Will probably not use this company again.

5/5 experience Great experience with US Coachways! Driver was on time, professional, incredibly communicative and we had a great experience. I booked a bus to go up to Winter Park for our staff for about 40 people and it went very smooth. I've had issues with charter buses in the past but we had absolutely 0 issues. 5/5 stars!