Stephan
PTNot the best service Not the best service. The agent was very curt and inflexible. The driver was driving erratically, and was even on his phone. Will probably not use this company again.
FIT
GBThanks Michelle G and Melissa G From start to finish Michelle G, and Melissa G have been great. Always, professional, accommodating, and responsive. The drivers were warm, and friendly. I am however perturbed by the lack of the ability to facilitate ‘house accounts.’
customer JB
GBOverall better than expected Registration as well as making changes to stops was pretty easy and very accurate. Driver arrived plenty early. Condition of mini bus could have been better (seats). Friendliness and courtesy awesome. Top of price scale—
Drew
GBExceeded Expectations Reasonably priced. Clean new bus. Friendly, helpful, driver. Right on time.
Phalon Starr
GBDO NOT BOOK I chartered a bus for my family and friends, I used their option for upgraded amenities on my bus as well. I choose to add USB/outlets, Luggage storage, and alcohol consumption amenities. On the day of my charter, the bus arrived 1 hour late, no assistance with luggage, and NO USB outlets, which I needed since one of my guest uses a oxygen machine and I told the company before my schedule charter. The bus was not cleaned, the driver was not English speaking which made for a rough day. He was not good with navigating through DC so we got stuck in a lot of traffic making us having to shorten time at all stops. He then wanted to rush us at the last stop after being an hour late and having us be late to every stop. One of my guest left some tennis shoes on the bus he never responded to dispatch about the shoes and I have never heard from the company on whether they had been found. Truly disappointing. And then when I reported my issues to the company they never responded to anything. I also sent an email to Tommy Kiriakos my sales agent, he said he would check with customer service and provide something, still nothing. DO NOT BOOK WITH THIS COMPANY!!!