The driver was professional The driver was professional, dressed appropriately, polite, and knew where to go. The bus was on time and clean. Nice experience.

We traveled today from Binghamton We traveled today from Binghamton, NY to the Bronx,NY. Our driver Kismet was EXCEPTIONAL! On time, we made great time to reach out destination and great accommodating our needs throughout the day. The bus however was a disaster! Very dirty, bathroom wasn't completely functional and bus throughout was not cleaned out, and generally needed to be upgraded!.

Awesome experience The customer service was awesome. There was a slight mistake in the beginning, I called & they corrected the problem immediately & they went above & beyond their duties. The drivers were pleasant & made the round trip to Camp Getaway in Connecticut very comfortable. Tommy Kiriakos & Tracie Daley were great. They were professional, patient, courteous & handled the situation. I would definitely use US Coachways again.

The Charter Bus never showed up The Charter Bus never showed up, and company is currently refusing to process a refund. The charter was supposed to happen in November. It is February 12, and we still do not have a refund because they do not have the funds.

Our driver was awesome! -