Thanks Michelle G and Melissa G From start to finish Michelle G, and Melissa G have been great. Always, professional, accommodating, and responsive. The drivers were warm, and friendly. I am however perturbed by the lack of the ability to facilitate ‘house accounts.’

The Charter Bus never showed up The Charter Bus never showed up, and company is currently refusing to process a refund. The charter was supposed to happen in November. It is February 12, and we still do not have a refund because they do not have the funds.

US Coachways - best bus company around!!! US Coachways is an awesome experience from booking with Tony Tommasino to the excellent communication about our bus ---- to our bus arriving on time and having a great driver! I could not be more happy with our experience. And for me personally - who books the reservation that 26 people are counting on -- to have a company that I can depend - EVERY TIME - means the world to me! Thank you US Coachways for being The Best!!!!

Our driver was awesome! -

Forty Disabled People Stranded Our group reserved and paid six weeks ahead for an ADA bus (lift equipped). $2711 from our little nonprofit. The bus cancelled the afternoon before our trip, and even though at that time we would have settled for a non-ADA bus, they claimed THERE WERE NO OTHER BUSES available to take our disabled members from north Texas to San Antonio. We have begged for a refund, sent two lawyer letters, and reported them to BBB. THEY JUST DON'T CARE!!!